Global Advisory Board
Operational risk global advisory board members
Non financial risk management chief operating officer
Nikki Covino is the Regional Head of Business Continuity for Credit Suisse (CS). In this role, she is accountable for Business Continuity for all CS offices in North and South America. In her role as part of the risk organization, she is responsible for review and challenge of all business plans for contingency and for governance of Disaster Recovery testing. In addition, she is the lead Crisis Manager for the region and has led many events over the past 12 years including hurricanes, earthquakes, blackouts, fires and IT outages.
Prior to Credit Suisse, Nikki worked at Merrill Lynch in the FX Technology area. As part of that role, she assisted in the development of a Risk system for trade matching.
Nikki earned her bachelor's degree in Economics from University of Massachusetts, Amherst. She currently lives in Manhattan with her husband and 2 teenage daughters.
Head of model validation
Evan's background is in the measurement and quantification of credit risk and operational risk. His primary focus is currently on supporting institutions in building operational risk modeling for stress testing, developing their risk identification process and developing their model risk management frameworks.
Some of his recent client engagements include:
For a foreign global bank, helped them develop a comprehensive operational risk framework for their US based IHC. Ensured both integration of the framework in their international framework as well as US regulatory compliance.
For a large internationally active US bank: supported major change of course in CCAR operational risk stress estimates a few months prior to submission in reaction to regulatory guidance.
For a large regional bank: built their CCAR loss projection model and wrote the documentation for the full CCAR operational risk submission.
For a global bank conducted a validation of their operational risk modeling framework for CCAR
Prior to joining Oliver Wyman, Evan was the Head of Risk Consulting for Financial Institutions for Aon in Columbia, Maryland. He was in charge of building Aon's risk consulting practice for financial institutions and managed multiple teams based in North America and Europe to deliver services to clients worldwide. Previously, Evan was an Assistant Vice President of the Federal Reserve Bank of Richmond, where he created the center of excellence for operational risk which served the System needs for operational risk related matters. The team was in charge of the supervision of all AMA and CCAR banks in the US and developed the Fed's CCAR model for operational risk.
Evan earned a B.A. and M.A. in Economics from the Université Catholique de Louvain in Belgium. He received an additional M.A. as well as his Ph.D. in Economics from the University of California at Los Angeles.
Editor, risk management
Tom Osborn is the desk editor of Risk.net's risk management coverage. Prior to joining Risk, he reported on the futures and foreign exchange industries for Dow Jones' Financial News and the Euromoney group of publications. Osborn holds a bachelor's degree in English literature from the University of Warwick.
Head of Operational Risk
Gus Ortega is an accomplished risk management executive with over 20 years of work experience for multi-national global financial institutions. He is currently the Vice President, Head of Technology, Innovation and Operations risk management at Voya Financial. Prior to joining Voya Financial, Gus was the Head of Operational Risk Management at AIG directly responsible for the global Operational Risk program including Business Continuity and Third-Party Risk Governance and Oversight.
Gus also held various senior risk positions at UBS Investment Bank, Dresdner Bank and Morgan Stanley throughout his 20 years of work experience in the industry. He is an active advocate for Operational Risk Management and most recently was the keynote speaker at the World Bank Operational Risk Workshop in Washington D.C., Gus is also the co-author of The Fundamentals of Operational Risk for Insurers, a Risk.net book published in 2017.
Vice president operational risk asset management and operations multi-family
As Vice President of Operational Risk, Michael leads the first line of defense risk management for financial crimes, privacy and information security, business resiliency, vendor management and compliance with regulatory requirements. Mike and his team establishes the risk direction by aligning the Multifamily Governance Framework with the business operating model. He continually improves governance by understanding the multifaceted drivers that effect risk environment.
Kaiser Risk Management Consulting & Goethe University
Thomas Kaiser has been working on risk management for more than 25 years. He is the founder of Professor Kaiser Risk Management Consulting and teaches Risk Management as an honorary professor at Goethe University as well as at other institutions. He is also active in executive education at Goethe Business School in Frankfurt and elsewhere and is organizing and leading conferences and seminars as well as speaking at conferences nationally and internationally. In his long-time affiliation with KPMG, he was responsible for advising leading banks and insurance companies globally on Non-Financial Risk Management. Thomas has also worked for Deutsche Bank, Commerzbank and HypoVereinsbank on Operational Risk and with WestLB on market risk topics. Thomas is the editor of the latest RiskBooks title „Non-Financial Risk Management: Emerging stronger after COVID-19“ and is co-author/editor of the RiskBooks titles “An Introduction to Operational Risk” and “Reputational Risk Management in Financial Institutions” and has written numerous articles and several further books. He is a member of the advisory board of FIRM (Frankfurt Institute of Risk Management and Regulation) and various other industry associations. Thomas holds a master’s degree in business administration from Saarbrücken University and a PhD in financial econometrics from Tübingen University.
Director - GRC program manager
Head of Operational Risk Measurement and Analytics
Nedim Baruh leads the Operational Risk Capital and Analytics function at J.P. Morgan Chase ("JPMC") and is responsible for the Operational Risk Capital and Stress Testing processes.
Most recently, Nedim has been leading JPMC's effort to enhance its Scenario Analysis program by developing factor based models to assess its material risks. This work will help JPMC bridge the gap between operational risk measurement and management.
Prior to joining JPMC, Nedim was part of the Algorithmics Operational Risk advisory function and led many client engagements in the operational risk space.
Nedim has a B.S. in Economics from the University of Pennsylvania.
Senior director of product marketing
Fusion Risk Management
Dolores (Lori) Miller
UK Head of RISQ/OPE
Stuart Young works in Societe Generale’s Risk function as UK Head of Operational Risk. The function oversees from a 2nd line of defence perspective the risks for the bank’s markets, financing and payment services activities.
Stuart joined SG in 2007, in the Sourcing function, before becoming Chief of Staff to the UK Chief Country Officer in 2012. His role as Chief of Staff gave him an insight into the many challenges facing the banking industry during a period of significant change, including from a risk management perspective, and in 2018 he joined the bank’s Risk function.
Before moving to SG, Stuart spent a number of years working in Sourcing in Santander and Rhone Poulenc.
Risk Solutions Executive
Mark Hofberg is an accomplished risk management leader with over 20 years of industry experience. He previously served as a leader in a variety of audit, risk and compliance management functions within retail, wealth, and investment banking at Bank of America. Mark currently serves customers as Risk Solutions Executive within ServiceNow’s financial services division. Prior to joining ServiceNow, Mark served as RSA Archer’s field risk officer for US and Canada.
Mark has held various senior leadership roles at Accenture, Bank of America, RSA and now guides customers on their integrated risk transformation journeys with ServiceNow. He is passionate about the evolution of risk management, emerging risks, and the utilization of technology to optimize business outcomes. Mark has co-authored white papers on impacts of technical debt, digital risk, and has a patent on optimization of technology decisions (US 8,321,363 · Issued Nov 27, 2012) along with a patent pending process risk prioritization model. Mark holds a bachelor’s degree in engineering from North Carolina State University.
Regional chief information security officer
Managing Director & Chief Data Officer, SG Americas
Since joining SG in 2009, he has held a range of positions. Currently, he is the Chief Data Officer, SG Americas, with responsibility for data management and governance within the Region. This function is responsible for implementing the requirements of BCBS 239, establishing sound data governance framework that meets Group needs and local supervisory expectations, and creating a solid platform for the data to be leveraged for strategic business decisions. Prior to that, he headed up the Project Management Office for the SG US Transformation project. SG roles before that included Deputy CFO of the Americas Region of their Corporate & Investment Bank and Head of Finance Offshoring in SG Bangalore.
Prior to joining SG, Bala was with the Canadian Imperial Bank of Commerce (CIBC) for fourteen years in a range of positions in Toronto and New York. As Senior Vice President of the Wholesale North America Finance, he headed up the controllership function for CIBC’s World Markets and Treasury & Risk Management Strategic Business Units within North America. With a global team across Toronto and New York, he was responsible for establishing a SOX-compliant industry-leading Finance control environment as well as supporting the efficient execution of business initiatives and managing the Finance related US regulatory relationships during a very demanding period. Prior to that, he also had stints as the business-line controller for the Bank's US origination businesses (Corporate Lending, Investment Banking, Merchant Banking, Structured Finance, and High Yield), as well as the 2/ic to the Chief Accountant, with responsibility for consolidated financial, management and regulatory reporting at the corporate level.
Born and brought up in Mumbai India, Bala has a degree in mathematics from the University of Mumbai and holds professional accounting qualifications from both India and the United States. He lives in Montclair, New Jersey is married with two children, and enjoys long-distance running.
Director, head of digital records | control management | records management office
Director, cyber risk
Head of Cybersecurity, Data & Technology Risk & Compliance
Chief cyber and technology risk officer
Financial Economist, Supervision, Regulation and Credit
THE FEDERAL RESERVE BANK OF RICHMOND
Filippo is a financial economist in the Quantitative Supervision and Research (QSR) unit of the Federal Reserve Bank of Richmond. Filippo joined the Richmond Fed in 2014 after earning his doctorate in Finance at the University of Arizona. Prior to moving to the US, Filippo worked one year for Toro Assicurazioni S.p.a. (now Assicurazioni Generali S.p.a.) and obtained his master degree in Actuarial and Statistical Science from the University of Turin. Since he started working for the Richmond Fed he has been heavily involved in Operational Risk as both modeler and examiner.
Director operational risk control
Bank of America Merrill Lynch
Mark Schnieder, CAMS
Financial crime specialist
Financial crime, AML transaction monitoring , global IB lead (MBA, CAMS)
Head, fraud risk – Internal fraud prevention
Standard Chartered Bank
Director, Strategic Intelligence High Risk Client Unit | London, UK Group Conduct and Financial Crime Compliance
Robin de Jongh
Managing director detecting financial crime
Head of operational risk Americas
Global head of conduct risk
Tanya joined Credit Suisse in January 2017 from Citi where she spent 16 years in various senior Business, Risk and Compliance roles; her most recent roles included the North America head of conduct risk and head of risk management practices for the US & Latin America International Private Banking Business.
At Credit Suisse Tanya is the global conduct risk head focused on the continual development of the Global Conduct Risk Strategy. She is a regular speaker on Conduct Risk at the biannual risk.net training industry training forum. Tanya obtained a Masters in International Affairs from Columbia University in New York, NY in May 2000 and a Bachelor of Arts in International Careers from the Lehigh University in Bethlehem, PA.
Chief risk officer, Emea
Danny Frost joined AIG in June 2015 and currently serves as chief risk officer and regional head of operational risk for Emea and Apac. Before joining AIG, he held roles in investment banking, managing derivative operations, the middle office and prime brokerage functions. Frost spent 19 years at Credit Suisse and most recently held the positions of global head of operational risk for collateral, clearing, valuations and liquidity, and global head of new business and new product approval.
Chief executive officer
Ken Radigan is currently the CEO of the Professional Risk Managers’ International Association (PRMIA). Ken also teaches Insurance Risk Management at Columbia University’s Master of Professional Studies in Insurance Management.
Ken served as the Chief Risk Officer (CRO) for US and Bermuda platforms of Aspen. Prior to this, Ken was the CRO for the Casualty and Global Risk Solutions Divisions of AIG. Ken had worked at AIG for over 25 years and during this time he had the following responsibilities:
CRO Casualty and Global Risk Solutions
- Director of corporate catastrophe modeling
- Product line manager for the Environmental Protection Programs
- Product line manager for the Cleanup Cost Cap programs
- Actuarial analyst for the corporate actuarial department
Ken was the inventor of two US Patents on Nuclear Decommissioning Insurance.
Ken has a Bachelor of Arts degree with a major in Mathematics from the University of Dayton and has the following professional designations:
- Professional Risk Manager, PRM
- Chatered Property Casualty Underwriter, CPCU
- Associate in Risk Management, ARM
- Associate in Surplus Lines Insurance, ASLI
- FINRA Series Certifications: 6,63,66, and 7
Angela Johnson de Wet
Head of Governance and Compliance - Cloud Enabled Business Transformation
Lloyds Banking Group
Head of Governance and Compliance - Cloud Enabled Business Transformation
Ange is responsible for Governance and Compliance for Lloyd Banking Group’s Cloud Enabled Business Transformation Programme. Before her current role, Ange was Head of Cloud and Technology Change Risk.
Prior to working at Lloyds, Ange led transformation teams and programmes at Deutsche Bank including: Cloud Security, Risk and Compliance, Anti-Financial Crime Analytics, Data Quality People Change and Money Markets Finance, Risk and Regulatory Reporting.
Before joining Deutsche Bank, Ange worked as a Senior Manager at EY across Asia Pacific and EMEIA within the Financial Services Organisation focusing on Corporate Banking and Capital Markets transformation and business, technology and programme advisory. Ange started her career at IBM in Australia working as a developer, tester, designer and then business analyst and project manager.
Ange has an honours degree in Mechanical Engineering (Mechatronics / Robotics) and Computer Science from the University of Melbourne, Australia.
Director, emerging technology risk
Senior operational risk analyst capital management
Eelco van Dijk joined ING Bank in 2008 and started working in the modelling and scenario team of Group Operational Risk.
Since 2013 ING reports operational risk regulatory capital according to the AMA model.
The AMA model uses among other internal loss events. Therefore Eelco deals with many aspects of internal loss events (data quality, completeness, etc)
Prior to moving to ING Eelco worked at ABN AMRO in a variety of risk roles for almost 20 years.
Eelco is member of the Risk Committee of the Dutch VBA CFA chapter
Head of operational risk controls for ICT and third party management for corporate and institutional banking
Amit is a thorough IT Risk and Information Security Leader with a proven track record of leading, developing, designing and delivering wide variety of programs over the span of last 15+ years. Amit has a particular interest in raising information risks at board level and enabling business through mitigation or avoidance of IT risks through industry-accepted and sometimes cutting-edge solutions.
Amit has presented and published a number of research papers, articles and chapters in the Information Security field. His key focus has always been keeping the balance between business, technological and operational issues. In his most recent position at BNP Paribas, Amit leads the IT Risks and Third party risk management practices globally for the Corporate and Institutional Banking business. He has developed and implemented robust methodologies for effective IT risk management and is embedding a strong framework for internal and external vendor risk management.
Chief control officer, wealth and personal banking
Third party risk management, operational risk management, contract management
Sterling National Bank
Jeannie M Pumphrey
Director head of third-party risk management operational risk management