OpRisk Global is the only global discussion dedicated to helping financial services achieve operational resilience. Benchmark, share and gain insights on Op Resilience & Top 10 Operational Risks for 2021
% C-level / Head / Director
Hours of content and benchmarking
The only global discussion dedicated to helping financial services achieve operational resilience
COVID-19 sent shockwaves through the operational risk sphere. No one expected it nor had they experienced an event of this magnitude. The new norm of remote working posed a myriad of threats and, as we emerge from this, the true implications on risk and incidents are yet to be established.
Whilst business continuity plans have largely held up again the pandemic, regulators and firms alike are grappling to pinpoint how best to achieve and build operational resilience in anticipation for future events. From best practices in scenario planning through to predicting, responding and recovering from the crisis and disruptive events, operational resilience has become the priority of every regulator, op risk director and chief risk officer globally.
Taking seed from over two decades of operational risk expertise in journalism and industry-leading events, OpRisk Global will serve as the only interactive peer-led discussion where firms can actively benchmark, share and gain insights on the following two themes:
Gain practical takeaways from the leading international financial firms and regulatory bodies driving best practices
Top 10 Operational Risks:for 2021
Exclusive content released annually from our renowned editorial team, keep abreast of Risk.net's top operational risks as identified by our extensive readership
Arthur Lindo (Art)
Deputy director for policy
Federal Reserve Board's Division of Supervision and Regulation
Deputy comptroller for operational risk
Office of the Comptroller of the Currency
Kevin Greenfield is the Deputy Comptroller for Operational Risk at the Office of the Comptroller of the Currency (OCC).
In this role, Mr. Greenfield oversees development of policy and examination procedures addressing operational risk, bank information technology, cybersecurity, critical infrastructure resilience, payments systems, and corporate and risk governance. He assumed these responsibilities in November 2019.
Prior to this role, Mr. Greenfield served as the Director for Bank Information Technology for the Operational Risk Division where he managed a team responsible for developing, communicating, and interpreting policies for the OCC's supervision of technology operations at financial institutions. He represented the OCC on several interagency groups that focus on coordination and development of information technology risk management supervisory guidance for such topics as information security, resiliency, technology operations, corporate governance, and independent risk management.
Prior to being named Director for Bank Information Technology in 2014, Mr. Greenfield spent 14 years with the OCC's Large Bank Supervision Department, where he gained experience examining large and complex technology operations at several of the largest U.S. financial institutions. In this role, he held various technology supervision roles at large financial institutions based in Pittsburgh, Charlotte, and New York City.
Mr. Greenfield is a graduate of the University of Dayton and holds the Certified Information Systems Auditor professional certification.
Non financial risk management chief operating officer
Nikki Covino is the Regional Head of Business Continuity for Credit Suisse (CS). In this role, she is accountable for Business Continuity for all CS offices in North and South America. In her role as part of the risk organization, she is responsible for review and challenge of all business plans for contingency and for governance of Disaster Recovery testing. In addition, she is the lead Crisis Manager for the region and has led many events over the past 12 years including hurricanes, earthquakes, blackouts, fires and IT outages.
Prior to Credit Suisse, Nikki worked at Merrill Lynch in the FX Technology area. As part of that role, she assisted in the development of a Risk system for trade matching.
Nikki earned her bachelor's degree in Economics from University of Massachusetts, Amherst. She currently lives in Manhattan with her husband and 2 teenage daughters.
MD, cyber & technology risk, global head operational resilience
Chief risk officer UK
Author and investigative journalist covering technology
Crime Dot Com
Election hacking, the dark web, multi-billion dollar cyber heists – investigative journalist Geoff White has covered it all.
His work’s been featured by BBC News, Channel 4 News, The Sunday Times and more.
His book, Crime Dot Com, takes you inside the murky world of the digital underground, uncovering cybercrime’s emergence as today’s global threat. It’s now being turned into a 10-part BBC podcast series.
The twists and turns of his investigations into hacking have informed and entertained audiences from music festivals to political party conferences, and his live phone-hacking stage show was a sell-out hit at the Edinburgh Fringe Festival.
Global head of conduct transformation and third party risk
Managing director, operational risk management, technology and cybersecurity
Mandar has over 20 years of engineering and risk management experience across Technology Operations, Governance and Audit, helping organizations meet business objectives through technology. Currently he is serving as a Managing Director at Citigroup in the Operational Risk group. Prior to Citi, Mandar was the Global CTRO at TD Bank Group, before which he served as the CTRO and CISO at the Bank of Montreal. In his prior career, Mandar has worked extensively with financial institutions globally through leadership roles at Cisco Systems, Inc., Accenture LLC, Alvarez & Marsal LLP, KPMG LLP and Ernst & Young LLP.
Mandar is an active member of the professional community and has presented at industry forums like Risk.Net, RSA and IAPP Conferences. Additionally, he is active in various profesional organizations such as ISACA, IAPP and ISC2 and has served as the Chair of the Canadian Banking Association’s CIRT (CISO Forum). He holds the CISSP, CIPP, CISA, and PMP certifications.
Head of global workplace resilience, executive director
JPMorgan Chase & Co.
Think Tanks: join our interactive, confidential video conference discussions to gain and share insights on the pressing challenges keeping you awake at night
Roundtables: gain practical insights from the resilience innovators paving the way for guidance, best practices and practical applications
Ask the speaker: truly connect with the experts offering their insights with post session speaker Q and As
Regionally specific and globally geared roundtable discussions: benchmark with your global and regional peers to gain a truly holistic picture of developments in the industry
We're doing things differently
Resilience Playbook: access our exclusive immersive media report, issued complimentary to all event participants
OpRisk Daily: we all need a bit of fun to kick-off the day. Gain insight into the daily lives, hobbies and past times of our dynamic speakers by tuning into our Risk.net led daily interviews
Author's corner: hear from some of the most agile minds in operational risk and resilience with quick-fire questions with Risk.net's compelling authors
Face-to-face speaker Q&As: gone are the days of presenting into an abyss. Ask our speakers questions in our bespoke follow-up sessions.
Benefit from global insights
Hear how global regulators are contextualizing controls post crisis along with evolving guidance on operational resilience
Learn from the North American, European and Asian experts paving the way for innovation and excellence in operational resilience with perspectives from Credit Suisse, MassMutual, Aviva, LCH, CLS, PGIM, BNPP, PNC, HSBC, Societe Generale, AIG and more.
Gain the practical tools you need to build and implement a blueprint for operational resilience, how to map and test tolerances, effective approaches for scenario planning, recovering from incidents and more.
Understand what's keeping your peers awake at night and what should be on your radar for 2021
How to ensure you do it once and do it right – A speech by Linklaters' Julia Dixon and Pansy Wong at OpRisk Global (March 23, 2021)
As the world is beginning to look slightly more ‘normal’ every day, the questions, discussions, and concerns centering around what the future of work will look like are coming to the forefront, specifically relating to the long-term, far-reaching legacy that Covid-19 might leave behind.
The UK regulators have defined operational resilience as the ability of firms and their industry sector(s) as a whole to prevent, adapt, respond, recover, and learn from operational disruptions. This can be broken out into four key practice areas...
Third-party risk management isn’t a new concept, however, recent events have brought the discipline into the forefront like never before. Crucially, when the supply chain is interrupted, or third parties can’t deliver, there can be devastating and long-lasting impacts. Here are 10 essential steps to build a streamlined TPRM program.
OpRisk Webinar Series (August 2020)
Building on the success of our Oprisk Virtual Week hosted back in May, this webinar series provides further analysis on the most compelling challenges facing the industry including cyber risk, crisis management frameworks, regulation and reporting, new norm in banking, mental health in crisis and more.
OpRisk Virtual Week hosted expert insights on the most pressing operational risks from shifting regulation and LIBOR through to resiliency, fincrime and climate risk. Listen in to benefit from our globally renowned analysis helping banks and buy side firms navigate this ever-evolving landscape.
If you have any questions or comments about OpRisk Global 2021, please contact the appropriate team member below:
In partnership with
Fusion Risk Management provides cloud-based software solutions for operational risk, business continuity, third-party risk, IT disaster recovery, and crisis and incident management. Built on the Salesforce Lighting Platform, our products help organizations achieve operational resilience, empowering them to make data-driven decisions and mitigate risks within their organizations.
Interos protects customers’ brand and operations from risk in their extended supply chains and business relationships. The first AI-powered platform for eliminating multi-party, multi-factor risk from 3rd, 4th to nth tier parties, Interos automates discovery, detection, and response to financial, operations, governance, geographic, and cyber risk. Designed by experts and leveraging the company’s 15 years of experience in managing the world’s most complicated supply chains, Interos provides real-time risk management for the largest commercial brands in manufacturing, financial services, and aerospace and defense.
MetricStream is simplifying Governance, Risk, and Compliance (GRC) for modern and digital enterprises. Our market-leading enterprise and cloud Apps for GRC enable organizations to strengthen risk management, audit management, regulatory compliance, vendor governance, and quality management while driving business performance.
MetricStream ORM App provides a single, comprehensive system to manage your operational risk management requirements. The App supports operational risk identification and assessment, control evaluation, loss management, issue remediation, KRI monitoring, and risk reporting. It also has capabilities for performing scenario analysis, loss distribution analysis and capital calculation and allocation. It replaces cumbersome, manual, and siloed ORM processes with a highly automated, efficient, and collaborative approach. The App also cuts across organizational siloes, gathering and transforming operational risk data into critical risk intelligence to strengthen decision-making.
Linklaters is a leading global law firm, supporting and investing in the future of our clients wherever they do business. We combine legal expertise with a collaborative and innovative approach to help clients navigate constantly evolving markets and regulatory environments, pursuing opportunities and managing risk worldwide.
Our 5,200 people, of which almost half are lawyers, are located across 30 offices in 20 countries. In order to offer our clients the highest quality advice, our lawyers across three divisions; Corporate, Dispute Resolution and Finance, specialise in industry sectors as well as practice areas.
Archer, an RSA company, is a leader in providing integrated risk management solutions that enable customers to improve strategic decision making and operational resiliency. As true pioneers in GRC software, Archer remains solely dedicated to helping customers understand risk holistically by engaging stakeholders, leveraging a modern platform that spans key domains of risk and supports analysis driven by both business and IT impacts. The Archer customer base represents one of the largest pure risk management communities globally, with over 1,500 deployments including more than 90 of the Fortune 100
OneTrust Vendorpedia™ is the largest and most widely-used technology platform to operationalize third-party risk. The offering enables both enterprises and their vendors with technology solutions that include: the Third-Party Risk Exchange, a community of shared (and pre-completed) vendor risk assessments with 70,000+ participating vendors; Questionnaire Response Automation, a tool that helps organizations answer incoming security questionnaires; and Third-Party Risk Management software, a platform to streamline the entire vendor lifecycle, from onboarding to offboarding. More than 7,500 customers of all sizes use OneTrust, which is powered by 75 awarded patents, to offer the most depth and breadth of any third-party risk, security, and privacy solution in the market. OneTrust Vendorpedia offers purpose-built software designed to help organizations manage vendor relationships with confidence, including and integrates seamlessly with the entire OneTrust platform, including – OneTrust Privacy, OneTrust GRC, OneTrust DataGuidance™, and OneTrust PreferenceChoice™.
Milliman’s Cyber Risk Solutions (CRS) focuses on quantifying and analyzing operational risk in ways that overcome the limitations of frequency severity modeling and the need to rely on historic loss data. Using our solution, we are able to quantify risk in financial terms and show the impact of business decisions. Milliman CRS has applied this approach across the operational risk spectrum, including; cyber, conduct, vendor, reputational, climate, disgruntled employee, etc. We understand where some models that quantify risk are beginning to fail and how decision makers can take actionable steps to mitigate financial losses.
Cutover is the Work Orchestration and Observability platform that drives greater business outcomes with a new model of working. We orchestrate humans and machine automation to improve performance and radically compress timelines. We have proven success helping world-class organizations with technology delivery and release, operational resilience, and transformation.
Cutover uses automated runbooks to plan, orchestrate, and analyze complex work. Our customers replace the chaos of multiple spreadsheets and fragmented communications, with a single intuitive platform. Teams can achieve more in less time, making more efficient use of resources.
Real-time visibility and detailed analytics deliver greater control, precision, and agility. This enables organizations to move quickly with confidence, reducing the risk of disruption and customer-facing incidents.
Bottomline (NASDAQ: EPAY) helps make complex business payments simple, smart, and secure. Banks rely on Bottomline for domestic and international payments, state of the art fraud detection, insider fraud protection, behavioral analytics, consolidated case management and regulatory compliance solutions. Banks around the world benefit from Bottomline cyber fraud and risk solutions. Headquartered in Portsmouth, NH, Bottomline delights customers through offices across the U.S., Europe, and Asia-Pacific. For more information visit www.bottomline.com.
Eventus Systems is a leading global provider of multi-asset class trade surveillance and market risk solutions. Its powerful, award-winning Validus platform is easy to deploy, customize and operate across equities, options, futures, foreign exchange (FX), fixed income and digital asset markets. Validus is proven in the most complex, high-volume and real-time environments of tier-1 banks, broker-dealers, futures commission merchants (FCMs), proprietary trading groups, market centers, buy-side institutions, energy and commodity trading firms, and regulators. The company’s rapidly growing client base relies on Validus and Eventus’ responsive support and product development teams to overcome its most pressing regulatory challenges.
The usage and Risks from Spreadsheets and other End User Computing (EUC) tools such as Python/R/SQL/SAS/RPT files and Access databases continues to increase, in response to fast changing market conditions, economic uncertainty and regulatory mandates.
CIMCON’s EUC Insight is an intelligent, automated and unique software platform that reduces these risks across the entire EUC Life Cycle. Its Discovery, Inventory, Monitoring and Disposition modules identify new EUCs and assess risk, inventory them, monitor for high risk changes and dispose as needed. A single user interface integrates all modules and file types. XLAudit is a visual, easy to use Excel plugin that performs quick validation, logic and error checks on spreadsheets and documents the results.
Whether your EUCs are already on the Cloud or will be, CIMCON tools and services can help. We support all major Cloud repositories and can help fix links that break when moving to Cloud.
We can also migrate your legacy Access databases to a web application on cloud. CIMCON has a wide range of consulting, technology and reseller partners around the globe. With 25 years of experience, 500 customers in 30 countries, and a #1 ranking by Gartner, CIMCON is the only company you will ever need to manage all of your EUC needs.
Albany Beck helps clients overcome challenges, explore opportunities and improve services through our Advisory, Consulting and Technology enablement services.
We specialise in providing a broad range of services covering strategy, consulting, digital, technology, finance and risk across the Financial Services sector. Underpinned by a robust change management and governance process with appropriate commercial and economic models, we ensure our clients gain the maximum value through our service delivery. Our flexible, scalable and cost-efficient business model genuinely meets our clients' needs whilst creating a lasting and positive impact.
Through our Employed Consultant Model (ECM), we provide organisations with access to an alternative source of talent, enabling our clients to overcome immediate workplace skill gaps and prepare for future talent needs by bridging the gap between contract and permanent resources. By engaging with Albany Beck, each of our clients benefits from a stable, flexible, highly productive workforce that can grow with its organisation.