OpRisk Global

OpRisk Global is the only global discussion dedicated to helping financial services achieve operational resilience. Benchmark, share and gain insights on Op Resilience & Top 10 Operational Risks for 2021

The only global discussion dedicated to helping financial services achieve operational resilience

COVID-19 sent shockwaves through the operational risk sphere. No one expected it nor had they experienced an event of this magnitude. The new norm of remote working posed a myriad of threats and, as we emerge from this, the true implications on risk and incidents are yet to be established.

Whilst business continuity plans have largely held up again the pandemic, regulators and firms alike are grappling to pinpoint how best to achieve and build operational resilience in anticipation for future events. From best practices in scenario planning through to predicting, responding and recovering from the crisis and disruptive events, operational resilience has become the priority of every regulator, op risk director and chief risk officer globally.

Taking seed from over two decades of operational risk expertise in journalism and industry-leading events, OpRisk Global will serve as the only interactive peer-led discussion where firms can actively benchmark, share and gain insights on the following two themes:

Op Resilience

Gain practical takeaways from the leading international financial firms and regulatory bodies driving best practices

Top 10 Operational Risks:for 2021

Exclusive content released annually from our renowned editorial team, keep abreast of Risk.net's top operational risks as identified by our extensive readership

Kevin Greenfield

Deputy comptroller for operational risk

Office of the Comptroller of the Currency

Kevin Greenfield is the Deputy Comptroller for Operational Risk at the Office of the Comptroller of the Currency (OCC).

In this role, Mr. Greenfield oversees development of policy and examination procedures addressing operational risk, bank information technology, cybersecurity, critical infrastructure resilience, payments systems, and corporate and risk governance. He assumed these responsibilities in November 2019.

Prior to this role, Mr. Greenfield served as the Director for Bank Information Technology for the Operational Risk Division where he managed a team responsible for developing, communicating, and interpreting policies for the OCC's supervision of technology operations at financial institutions. He represented the OCC on several interagency groups that focus on coordination and development of information technology risk management supervisory guidance for such topics as information security, resiliency, technology operations, corporate governance, and independent risk management.

Prior to being named Director for Bank Information Technology in 2014, Mr. Greenfield spent 14 years with the OCC's Large Bank Supervision Department, where he gained experience examining large and complex technology operations at several of the largest U.S. financial institutions. In this role, he held various technology supervision roles at large financial institutions based in Pittsburgh, Charlotte, and New York City.

Mr. Greenfield is a graduate of the University of Dayton and holds the Certified Information Systems Auditor professional certification.

Nikki Covino

Non financial risk management chief operating officer

Credit Suisse

Nikki Covino is the Regional Head of Business Continuity for Credit Suisse (CS). In this role, she is accountable for Business Continuity for all CS offices in North and South America. In her role as part of the risk organization, she is responsible for review and challenge of all business plans for contingency and for governance of Disaster Recovery testing. In addition, she is the lead Crisis Manager for the region and has led many events over the past 12 years including hurricanes, earthquakes, blackouts, fires and IT outages.

Prior to Credit Suisse, Nikki worked at Merrill Lynch in the FX Technology area. As part of that role, she assisted in the development of a Risk system for trade matching.

Nikki earned her bachelor's degree in Economics from University of Massachusetts, Amherst. She currently lives in Manhattan with her husband and 2 teenage daughters.


Danny Frost

Chief risk officer, EMEA & APAC regional head of operational risk management


Mr Frost joined AIG in June 2015, and currently serves as Chief Risk Officer & Regional Head of Operational Risk for EMEA and APAC. Prior to joining AIG, Mr Frost held several roles within Investment Banking, managing Derivative Operations, Middle Office and Prime Brokerage functions. Mr Frost spent nineteen years of his career at Credit Suisse and most recently held the positions of Global Head of Operational Risk for Collateral, Clearing, Valuations & Liquidity and Global Head of Operations New Business / New Product Approval.

David Glendinning

Chief risk officer UK

Société Générale

Jayaraj Puthanveedu

MD, cyber & technology risk, global head operational resilience

BNP Paribas

Lee Webb

Group head of operational resilience


Nilesh Varu

Group operational resilience

Lloyds Banking Group

Nilesh Varu MSc. CISM is currently focused on Group Operational Resilience oversight at Lloyds Banking Group and has a solid risk background with more than 17 years of subject matter expertise in IT management, information security, data privacy as well as regulatory frameworks. 

Through a demonstrated history of working in financial services, Nilesh has been closely involved with the Operational Resilience agenda for a number of years and has led various high profile initiatives up to Board level. 

Nilesh is also part of an extensive professional network and is an active committee member for a not-for-profit industry group focussed on Operational Resilience matters.

Hasintha Gunawickrema

Global head of conduct transformation and third party risk


Mamun Ahmed

Group head of risk resilience


Richard Cech

Senior bank examiner, operational risk governance

Federal Reserve Bank of New York

Rick is a Senior Bank Examiner. He joined the Operational Risk Governance unit at the New York Fed in December, 2011 in the Financial Institutions Supervisory Group (FISG).

Rick began his career as a municipal finance attorney, then joined J.P. Morgan & Co., where played a variety of roles in markets and investment banking. In the late 1990s, Rick joined J.P. Morgan's original operational risk development team. There, he was responsible for framework development tasks and loss data collection and reporting systems. While at J.P. Morgan, Rick chaired the IIF subcommittee that drafted the finance industry's recommendations for Basel II event type categories, and later participated in the definition of loss data recording standards for the Operational Risk data eXchange (ORX). Before joining the Fed, Rick was an operational risk framework consultant for RiskBusiness International, designing customized taxonomic models and structured risk management programs for institutional clients.

Rick has been a writer, speaker and business school instructor on operational risk topics. He received a B.A. (Economics) and M.A. (Organizational Behavior) from Yale University, and a J.D. from University of Connecticut School of Law (Law Review, lead articles editor).


Senior attendees




Hours of content and benchmarking


Think Tanks: join our interactive, confidential video conference discussions to gain and share insights on the pressing challenges keeping you awake at night

Roundtables: gain practical insights from the resilience innovators paving the way for guidance, best practices and practical applications 

Ask the speaker: truly connect with the experts offering their insights with post session speaker Q and As

Regionally specific and globally geared roundtable discussions: benchmark with your global and regional peers to gain a truly holistic picture of developments in the industry



We're doing things differently

Resilience Playbook: access our exclusive immersive media report, issued complimentary to all event participants

OpRisk Daily: we all need a bit of fun to kick-off the day. Gain insight into the daily lives, hobbies and past times of our dynamic speakers by tuning into our Risk.net led daily interviews

Author's corner: hear from some of the most agile minds in operational risk and resilience with quick-fire questions with Risk.net's compelling authors

Face-to-face speaker Q&As: gone are the days of presenting into an abyss. Ask our speakers questions in our bespoke follow-up sessions.


Benefit from global insights

Hear how global regulators are contextualizing controls post crisis along with evolving guidance on operational resilience

Learn from the North American, European and Asian experts paving the way for innovation and excellence in operational resilience with perspectives from Credit Suisse, MassMutual, Aviva, LCH, CLS, PGIM, BNPP, PNC, HSBC, Societe Generale, AIG and more.

Gain the practical tools you need to build and implement a blueprint for operational resilience, how to map and test tolerances, effective approaches for scenario planning, recovering from incidents and more.

Understand what's keeping your peers awake at night and what should be on your radar for 2021


Interactive formats offering unique opportunities to:

  • Hear from leading FIs from North America, Europe and Asia exploring how they're building and rolling out operational resilience within their firms

  • Truly understand operational resilience and the expectations from regulators with fireside chats and Chatham House discussion groups

  • Share and gain insights: benefit from focus sessions on TPRM, ICT and cyber risk

  • Get ahead of the pack! Leave with the tools you need to effectively evolve your approach to operational resilience

  • Glean insight from the leading FIs exploring the Top 10 Operational Risks and how to manage in this precarious environment

If you have any questions or comments about OpRisk Global 2021, please contact the appropriate team member below:

In partnership with

Company profile

Fusion Risk Management provides cloud-based software solutions for operational risk, business continuity, third-party risk, IT disaster recovery, and crisis and incident management. Built on the Salesforce Lighting Platform, our products help organizations achieve operational resilience, empowering them to make data-driven decisions and mitigate risks within their organizations.

Company profile

Interos protects customers’ brand and operations from risk in their extended supply chains and business relationships. The first AI-powered platform for eliminating multi-party, multi-factor risk from 3rd, 4th to nth tier parties, Interos automates discovery, detection, and response to financial, operations, governance, geographic, and cyber risk. Designed by experts and leveraging the company’s 15 years of experience in managing the world’s most complicated supply chains, Interos provides real-time risk management for the largest commercial brands in manufacturing, financial services, and aerospace and defense.

Company profile

MetricStream is simplifying Governance, Risk, and Compliance (GRC) for modern and digital enterprises. Our market-leading enterprise and cloud Apps for GRC enable organizations to strengthen risk management, audit management, regulatory compliance, vendor governance, and quality management while driving business performance.

MetricStream ORM App provides a single, comprehensive system to manage your operational risk management requirements. The App supports operational risk identification and assessment, control evaluation, loss management, issue remediation, KRI monitoring, and risk reporting. It also has capabilities for performing scenario analysis, loss distribution analysis and capital calculation and allocation. It replaces cumbersome, manual, and siloed ORM processes with a highly automated, efficient, and collaborative approach. The App also cuts across organizational siloes, gathering and transforming operational risk data into critical risk intelligence to strengthen decision-making.

Company profile

Linklaters is a leading global law firm, supporting and investing in the future of our clients wherever they do business. We combine legal expertise with a collaborative and innovative approach to help clients navigate constantly evolving markets and regulatory environments, pursuing opportunities and managing risk worldwide.

Our 5,200 people, of which almost half are lawyers, are located across 30 offices in 20 countries. In order to offer our clients the highest quality advice, our lawyers across three divisions; Corporate, Dispute Resolution and Finance, specialise in industry sectors as well as practice areas.

Company profile

About Archer

Archer, an RSA company, is a leader in providing integrated risk management solutions that enable customers to improve strategic decision making and operational resiliency. As true pioneers in GRC software, Archer remains solely dedicated to helping customers understand risk holistically by engaging stakeholders, leveraging a modern platform that spans key domains of risk and supports analysis driven by both business and IT impacts. The Archer customer base represents one of the largest pure risk management communities globally, with over 1,500 deployments including more than 90 of the Fortune 100

Website | LinkedIn | Twitter

Company profile

OneTrust Vendorpedia™ is the largest and most widely used technology platform to operationalize third party risk, security, and privacy management. More than 4,500 customers of all sizes use OneTrust to offer the most depth and breadth of any third party risk, security, and privacy solution. To learn more, visit vendorpedia.com or connect on LinkedIn.

Company profile

Milliman is an independent, privately owned, global professional services firm. Our legacy is actuarial science; we have become a global leader in actuarial services, risk and predictive analytics. Our background and business model is driven by our client focus using rigorous quantitative techniques applied to risk assessments and modeling.

Milliman’s Cyber Risk Solutions (CRS) is composed of a cross-functional team with complementary skills sets:

  • Enterprise Risk Management and Operational Risk
  • Emerging threat detection and modeling
  • Consumer behavioral data and time series analytics
  • Data sciences, including predictive modeling
  • Regulatory remediation
  • Actuarial science

Milliman CRS understands the quantification of operational risks such as conduct, vendor, cyber, reputational, climate, disgruntled employee, etc. is becoming ever more important. We understand where models that quantify risk are beginning to fail and how decision makers can take actionable steps to mitigate financial losses.

Company profile

Cutover is the Work Orchestration and Observability platform that drives greater business outcomes with a new model of working. We orchestrate humans and machine automation to improve performance and radically compress timelines. We have proven success helping world-class organizations with technology delivery and release, operational resilience, and transformation.

Cutover uses automated runbooks to plan, orchestrate, and analyze complex work. Our customers replace the chaos of multiple spreadsheets and fragmented communications, with a single intuitive platform. Teams can achieve more in less time, making more efficient use of resources.

Real-time visibility and detailed analytics deliver greater control, precision, and agility. This enables organizations to move quickly with confidence, reducing the risk of disruption and customer-facing incidents.