Our fantastic expert speaking faculty includes:
Arthur Lindo (Art)
Deputy director for policy
Federal Reserve Board's Division of Supervision and Regulation
Deputy comptroller for operational risk
Office of the Comptroller of the Currency
Kevin Greenfield is the Deputy Comptroller for Operational Risk at the Office of the Comptroller of the Currency (OCC).
In this role, Mr. Greenfield oversees development of policy and examination procedures addressing operational risk, bank information technology, cybersecurity, critical infrastructure resilience, payments systems, and corporate and risk governance. He assumed these responsibilities in November 2019.
Prior to this role, Mr. Greenfield served as the Director for Bank Information Technology for the Operational Risk Division where he managed a team responsible for developing, communicating, and interpreting policies for the OCC's supervision of technology operations at financial institutions. He represented the OCC on several interagency groups that focus on coordination and development of information technology risk management supervisory guidance for such topics as information security, resiliency, technology operations, corporate governance, and independent risk management.
Prior to being named Director for Bank Information Technology in 2014, Mr. Greenfield spent 14 years with the OCC's Large Bank Supervision Department, where he gained experience examining large and complex technology operations at several of the largest U.S. financial institutions. In this role, he held various technology supervision roles at large financial institutions based in Pittsburgh, Charlotte, and New York City.
Mr. Greenfield is a graduate of the University of Dayton and holds the Certified Information Systems Auditor professional certification.
MD, cyber & technology risk, global head operational resilience
Soon Kit Tham
Enterprise Resilience Officer
An internationally recognized financial services expert, Soon Kit offers deep and wide experience accumulated over 15 years in the financial services sector. Bringing a global perspective enriched with grounded experience, he is currently Enterprise Resilience Officer at BNY Mellon assuring the firm broad business and operational resilience across multiple lines of business.
Prior to this, he was Risk Vice President of Fullerton Fund Management and Wolters Kluwer’s Asia-Pacific Risk Practice Director guiding regional risk and financial practices for its software clients. At OCBC Bank Group, Soon Kit was managing the risk of Global Treasury, Investment Banking, OCBC Securities and Bank of Singapore. He complements his expertise with international advisory experience garnered at financial software firm Misys / Finastra where he led the risk management teams to solve broader subjects of banking risk with financial firms, banks, regulators in Europe and Asia. Prior to this, Soon Kit provided consulting at Moody’s Analytics.
Recognized for his practical expertise by regional banking conferences and professional media, Soon Kit has contributed many live and case interviews to breaking news developments and industry best practice conferences.
Graduating with honors in Quantitative Finance from the National University of Singapore, he is also a certified Anti-Money Laundering Specialist and an Energy Risk Professional.
CISSP, Senior director, Azure Hardware Systems and information security
Author and investigative journalist covering technology
Crime Dot Com
Election hacking, the dark web, multi-billion dollar cyber heists – investigative journalist Geoff White has covered it all.
His work’s been featured by BBC News, Channel 4 News, The Sunday Times and more.
His book, Crime Dot Com, takes you inside the murky world of the digital underground, uncovering cybercrime’s emergence as today’s global threat. It’s now being turned into a 10-part BBC podcast series.
The twists and turns of his investigations into hacking have informed and entertained audiences from music festivals to political party conferences, and his live phone-hacking stage show was a sell-out hit at the Edinburgh Fringe Festival.
Managing director, operational risk management, technology and cybersecurity
Mandar has over 20 years of engineering and risk management experience across Technology Operations, Governance and Audit, helping organizations meet business objectives through technology. Currently he is serving as a Managing Director at Citigroup in the Operational Risk group. Prior to Citi, Mandar was the Global CTRO at TD Bank Group, before which he served as the CTRO and CISO at the Bank of Montreal. In his prior career, Mandar has worked extensively with financial institutions globally through leadership roles at Cisco Systems, Inc., Accenture LLC, Alvarez & Marsal LLP, KPMG LLP and Ernst & Young LLP.
Mandar is an active member of the professional community and has presented at industry forums like Risk.Net, RSA and IAPP Conferences. Additionally, he is active in various profesional organizations such as ISACA, IAPP and ISC2 and has served as the Chair of the Canadian Banking Association’s CIRT (CISO Forum). He holds the CISSP, CIPP, CISA, and PMP certifications.
Group operational resilience
Lloyds Banking Group
Nilesh Varu MSc. CISM is currently focused on Group Operational Resilience oversight at Lloyds Banking Group and has a solid risk background with more than 17 years of subject matter expertise in IT management, information security, data privacy as well as regulatory frameworks.
Through a demonstrated history of working in financial services, Nilesh has been closely involved with the Operational Resilience agenda for a number of years and has led various high profile initiatives up to Board level.
Nilesh is also part of an extensive professional network and is an active committee member for a not-for-profit industry group focussed on Operational Resilience matters.
Head of global workplace resilience, executive director
JPMorgan Chase & Co.
Group head of risk resilience
Chief risk officer UK
Chief risk officer, EMEA & APAC regional head of operational risk management
Mr Frost joined AIG in June 2015, and currently serves as Chief Risk Officer & Regional Head of Operational Risk for EMEA and APAC. Prior to joining AIG, Mr Frost held several roles within Investment Banking, managing Derivative Operations, Middle Office and Prime Brokerage functions. Mr Frost spent nineteen years of his career at Credit Suisse and most recently held the positions of Global Head of Operational Risk for Collateral, Clearing, Valuations & Liquidity and Global Head of Operations New Business / New Product Approval.
Managing director, global head of enterprise risk
MD, financial risk management, CRO, lecturer and author
former TD Ameritrade, UBS, BNY Mellon
Joe Iraci is a Managing Director at TD Ameritrade where he heads the Financial Risk Management team. Prior to this position he headed the Financial Markets Services Group, and the Corporate Risk team. Prior to joining TD Ameritrade Joe held several senior risk management positions within Fidelity Investments at both Fidelity Employer Services Corporation and Fidelity Brokerage Company. Joe previously had been the Head, New Business Operations, UBS AG, and the Regional Head Americas / Deputy Global Head of Operational Risk at Deutsche bank AG, a position he assumed from heading the Business Risk Management for Deutsche Bank's Corporate Trust and Agency Services business. Prior to joining Deutsche Bank, Joe had been a Bank Examiner with the FDIC and served in the United States Marine Corps. Joe completed his undergraduate studies at St. John's University and received his MBA from New York University.
Senior bank examiner, operational risk governance
Federal Reserve Bank of New York
Rick is a Senior Bank Examiner. He joined the Operational Risk Governance unit at the New York Fed in December, 2011 in the Financial Institutions Supervisory Group (FISG).
Rick began his career as a municipal finance attorney, then joined J.P. Morgan & Co., where played a variety of roles in markets and investment banking. In the late 1990s, Rick joined J.P. Morgan's original operational risk development team. There, he was responsible for framework development tasks and loss data collection and reporting systems. While at J.P. Morgan, Rick chaired the IIF subcommittee that drafted the finance industry's recommendations for Basel II event type categories, and later participated in the definition of loss data recording standards for the Operational Risk data eXchange (ORX). Before joining the Fed, Rick was an operational risk framework consultant for RiskBusiness International, designing customized taxonomic models and structured risk management programs for institutional clients.
Rick has been a writer, speaker and business school instructor on operational risk topics. He received a B.A. (Economics) and M.A. (Organizational Behavior) from Yale University, and a J.D. from University of Connecticut School of Law (Law Review, lead articles editor).
PGIM Fixed Income
Jennifer Finnerty is a Managing Director and the Operational Risk Officer for PGIM Fixed Income. In this role, she is responsible for executing and monitoring the risk management framework, administering business governance and coordination of the SSAE16 review. In addition to her risk management responsibilities, she oversees PGIM Fixed Income’s Vendor Governance, Business Continuation, Records Management, Information Security, Sarbanes-Oxley, and Privacy programs. She serves as the Statutory Auditor for PGIM Fixed Income’s Japan business. Prior to assuming her current position, Ms. Finnerty held various positions in operational risk management, Internal Audit, Fixed Income Operations and Investment Accounting. Ms. Finnerty started her career with the Firm in 1995 in Investment Accounting. She earned a BS in Accounting from the University of Delaware.
Head of third party sourcing risk profile and governance
Bank of Ireland
Paul is currently the Head of Third Party Sourcing Risk Profile and Governance at the Bank of Ireland, responsible for the governance, oversight and reporting of the overall sourcing profile of the Bank in relation to all third party arrangements, including risk, supplier management and procurement processes.
He has held similar positions at Lloyds Banking Group, building a Supplier assurance programme, defining policy and setting Supplier customer treatment standards. He has also worked as an IT an operations outsourcing programme manager, implemented new global workflow platforms, run investment banking and retail operations teams and been a Head of Internal Audit. He splits his time between the UK and Dublin every week and is not happy that Ryanair don’t have a customer loyalty scheme.
Global head of conduct transformation and third party risk
The Cyber Coach
Cyber Rescue Alliance
Vicki Gavin is recognized as an expert in cyber security. She was Cyber Security Woman of the Year and Security Serious Unsung Hero Awards, Marathon (Wo)man. She has been an invited speaker at an array of industry conferences including Info Crime Summit, InfoSec Europe and Enterprise IT Security Conference and is Chairperson of the Women's Security Society Board (2016 - Present). Currently she is Head of Cyber Risk at Artemis Fund Management. Previously she was Data Protection Officer and Head of Information Security at the Northview Group responsible for managing both privacy and security risk. She joined Northview from The Economist Group where she was Compliance Director, Head of Business Continuity, Information Security and Data Privacy establishing the firm’s cyber security and compliance programmes. Prior to this she was Head of Business Continuity and Business Risk at Barclaycard, Head of Recovery Planning & Crisis Management at Barclays Bank, and held various positions at Dresdner Kleinwort Wasserstein after emigrating from Canada. Vicki is MBCI and CRISC Certified, holds a BSc in Physics and a postgraduate Diploma in Teaching Adults.
Chief information security officer, head of IT & DPO
Senior director of quantitative assessments
United Health Group
Michael Barton is the Director of Operational Risk Quantification and Scenario Analysis at AIG. In his role, he leads the development and implementation of operational risk stress testing, economic capital estimation, and allocation of those estimates to the business lines, as well as supporting the development of and quantification of operational loss scenarios for the organization. In this role, Michael has worked extensively with cyber and business professionals around identifying and quantifying cyber risk. Before working at AIG, Michael was the Head of the Regulatory Solutions Quantification group in U.S. Bank’s Corporate Treasury department. In this role, he was responsible for CCAR/DFAST and Regulatory Capital modeling for Operational Risk as well as setting up a governance framework for models and analytical tools in the Corporate Treasury department. Previous to those roles, Michael worked in an actuarial capacity at Sun Life Financial in Boston handling variable annuity reserving, fixed and variable annuity lapse study estimations, and retirement product pricing. He held a similar variable annuity reserving role in Security Benefit Corporation in Topeka, KS before that. Michael has a Bachelor’s Degree in Mathematics with an Actuarial Emphasis, and a Master’s Degree in Theology.
University College London
Dr, Ariane Chapelle, is Honorary Reader at University College London and is an internationally recognised trainer and consultant in Risk. She teaches at UCL 'Operational Risk Measurement for Financial Institutions’ and is a Fellow of the Institute of Operational Risk..
In 2019, the firm received the Risk.net Award for ‘Outstanding Achievement in the Year in Operational Risk’. She published at Wiley Finance Series the textbook Operational Risk Management: Best Practices in the Financial Services Industry, in December 2018 that rapidly became the No.1 best seller in its field and is now translated in French by Pearson France. In 2020, the book got elected “Book of the Year” by risk.net.
Dr. Chapelle founded and runs her adivsory and training practice in risk management, serving all sizes of financial organisations and international institutions, including central banks and UN agencies. She is a former holder of the Chair of International Finance at the University of Brussels with backgrounds in internal audit, credit risk and investment risk. She has been active in operational risk management since 2000 and was formerly head of operational risk management at ING Group and Lloyds Banking Group.
Head of model validation
Evan's background is in the measurement and quantification of credit risk and operational risk. His primary focus is currently on supporting institutions in building operational risk modeling for stress testing, developing their risk identification process and developing their model risk management frameworks.
Some of his recent client engagements include:
For a foreign global bank, helped them develop a comprehensive operational risk framework for their US based IHC. Ensured both integration of the framework in their international framework as well as US regulatory compliance.
For a large internationally active US bank: supported major change of course in CCAR operational risk stress estimates a few months prior to submission in reaction to regulatory guidance.
For a large regional bank: built their CCAR loss projection model and wrote the documentation for the full CCAR operational risk submission.
For a global bank conducted a validation of their operational risk modeling framework for CCAR
Prior to joining Oliver Wyman, Evan was the Head of Risk Consulting for Financial Institutions for Aon in Columbia, Maryland. He was in charge of building Aon's risk consulting practice for financial institutions and managed multiple teams based in North America and Europe to deliver services to clients worldwide. Previously, Evan was an Assistant Vice President of the Federal Reserve Bank of Richmond, where he created the center of excellence for operational risk which served the System needs for operational risk related matters. The team was in charge of the supervision of all AMA and CCAR banks in the US and developed the Fed's CCAR model for operational risk.
Evan earned a B.A. and M.A. in Economics from the Université Catholique de Louvain in Belgium. He received an additional M.A. as well as his Ph.D. in Economics from the University of California at Los Angeles.
Group head of operational resilience
Head of enterprise resilience
Board chair and head of operational risk management
Head of analytics and research
Luke is Head of Analytics and Research at ORX where he leads many industry initiatives spanning Operational risk modelling and management. He is also responsible for delivery of a wide range of ORX information and benchmarking including Loss Data, ORX News and the Scenarios Program. Prior to Joining ORX Luke held a variety of positions in Banking, Technology and Academia. Dr Carrivick holds an MBA, PhD and M.A in Mathematics from Cambridge University.
Third party risk management, operational risk management, contract management
Sterling National Bank
Angela Johnson de Wet
Head of risk for IT change and new technologies, conduct, compliance and operational risk
Lloyds Banking Group
Chief risk officer
Global head of transaction monitoring
Mark Schnieder, CAMS
Financial crime risk specialist
global head of conduct risk
Tanya joined Credit Suisse in January 2017 from Citi where she spent 16 years in various senior Business, Risk and Compliance roles; her most recent roles included the North America head of conduct risk and head of risk management practices for the US & Latin America International Private Banking Business.
At Credit Suisse Tanya is the global conduct risk head focused on the continual development of the Global Conduct Risk Strategy. She is a regular speaker on Conduct Risk at the biannual risk.net training industry training forum. Tanya obtained a Masters in International Affairs from Columbia University in New York, NY in May 2000 and a Bachelor of Arts in International Careers from the Lehigh University in Bethlehem, PA.
Senior manager, financial crime compliance advisory
As a senior financial crime manager for Santander, Igor is responsible for the implementation and delivery of an effective financial crime risk management strategy and policy framework. He obtained his Master’s Degree in Financial Regulation, International Corporate Governance and Economic Law at the Institute of Advanced Legal Studies, University of London and he is ICA qualified financial crime professional with proven BAU and project management experience, gained within some of the largest UK and EU banks.
Igor has a strong anti-financial crime background and comprehensive understanding of the external environment in respect to regulators, industry practice and benchmarking, strong knowledge of the UK/EU financial crime compliance legal and regulatory frameworks. He has genuine interest in AI and Machine Learning, committed to continuously exploring opportunities to use new technologies for greater effectiveness in combating financial crime.
Editor, risk management
Tom Osborn is the desk editor of Risk.net’s risk management coverage. Prior to joining Risk, he reported on the futures and foreign exchange industries for Dow Jones' Financial News and the Euromoney group of publications. Tom holds a bachelor’s degree in English literature from the University of Warwick, UK.
Head of Americas supervision
Stan is the Head of Americas Supervision at Citadel Securities where he covers the Equities, Futures, ETFs, and systematic trading businesses. Stan is also an Adjunct Professor at Fordham University School of Law teaching Quant Trading & US Market Structure Regulation as well as a FinTech Advisory Board Member with the University of South Florida’s College of Business. Stan previously was a Compliance Officer at Marshall Wace North America L.P. where he specialized in Quantitative Compliance and helped build the core US compliance program. Prior to that he worked at Knight Capital Group focusing on algorithmic trading, market structure, and surveillance. He holds a J.D. in Law from Fordham University School of Law where he was an Associate Editor on the Journal of Corporate & Financial Law, and additionally holds an M.Eng. in Engineering Management, M.S. in Pharmaceutical Manufacturing Engineering, and M.A. in Technology, Policy & Ethics from Stevens Institute of Technology. Stan is Certified in Risk and Information Systems Control (“CRISC”) and is also a Certified Fraud Examiner (“CFE”). Stan is a Global Panelist on the MIT Technology Review and lectures and publishes on industry topics including FinTech, RegTech, market structure, alternative data, artificial intelligence, regulatory and enforcement matters, surveillance, cybersecurity, data privacy, and risk management.
Vice president operational risk asset management and operations multi-family
As Vice President of Operational Risk, Michael leads the first line of defense risk management for financial crimes, privacy and information security, business resiliency, vendor management and compliance with regulatory requirements. Mike and his team establishes the risk direction by aligning the Multifamily Governance Framework with the business operating model. He continually improves governance by understanding the multifaceted drivers that effect risk environment.
Head of operational resilience
Global Financial Markets Association
Head of operational risk controls for ICT and third party management for corporate and institutional banking
Amit is a thorough IT Risk and Information Security Leader with a proven track record of leading, developing, designing and delivering wide variety of programs over the span of last 15+ years. Amit has a particular interest in raising information risks at board level and enabling business through mitigation or avoidance of IT risks through industry-accepted and sometimes cutting-edge solutions.
Amit has presented and published a number of research papers, articles and chapters in the Information Security field. His key focus has always been keeping the balance between business, technological and operational issues. In his most recent position at BNP Paribas, Amit leads the IT Risks and Third party risk management practices globally for the Corporate and Institutional Banking business. He has developed and implemented robust methodologies for effective IT risk management and is embedding a strong framework for internal and external vendor risk management.
Director of regulatory affairs
The Institute of International Finance (IIF)
Operational risk and asset management
Managing director, head of enterprise risk management EMEA
Jeff Simmons joined the Bank of Tokyo Mitsubishi UFJ ("BTMU") in June 2014 as the Head of Enterprise Risk, tasked with creating the function.
Prior to joining the bank he spent some 20 years working in the Risk Management arena, this included Market Risk, Credit Risk, Risk Model Validation and Regulatory Risk consulting.
At BTMU his responsibilities include the development of a Regional Risk Appetite Framework, including the design and implementation of a forward looking risk appetite framework which can be used for strategic decision making and control purposes. He is also developing an Integrated Stress Testing framework, and subsequently integrating this with the Risk Appetite framework including the analysis of the Banks forecast under varying macro economic environments. He is now working extensively with both the Tokyo based Head Office and the continental offices to develop a global framework in these 2 areas. Over the past year he has been working cloely with the Amsterdam based subsidiary in the development of the ICAAP/ILAAP and SIRA Frameworks.
He is also responsible for the implementation of an EMEA Risk Governance framework, this involves him working closely with the Regional offices to ensure that there is a standardised and efficient Risk Framework across the region.
Risk management executive and consultant
Jay Newberry has over thirty years of experience in risk management.
Currently, he is engaged as Principal, Greenwich Risk Management Consulting, focused on Enterprise Risk Management and Operational Risk Management in the financial services industry.
Recently, Jay also served as an adjunct Lecturer in the Enterprise Risk Management Program at Columbia University teaching courses in Operational Risk Management, and Traditional Risk and ERM Practices.
Jay retired from Citigroup where he was responsible for the global Operational Risk Policy and Framework for identifying, assessing, monitoring, and communicating operational risk and the overall effectiveness of the control environment.
His responsibilities included standards for Risk Identification and Monitoring, spanning risk appetite, key operational risks and key indicators, and concentration risk. He was also responsible for standards for Scenario Analysis and related stress loss forecasting processes.
In addition, Jay established and oversaw the independent verification processes for operational risk covering Basel AMA and CCAR and has facilitated a number of key global operational risk management governance committees.
Jay led U.S. regulatory relations for operational risk and partnered across Citi on global regulatory matters.
In his most recent role, he had responsibility for developing Citi’s Lessons Learned Policy and program, spanning all risk types.
Jay’s prior experience at Citi included leadership positions in developing and executing credit risk analytics, portfolio derivatives, risk capital, and credit portfolio management tools. He began his banking career as Senior Analyst in Citi’s Corporate Finance Analysis Department where he engaged in marketing initiatives and credit approvals for the large corporate market.
Jay earned his BA degree in Economics from Middlebury College and his MBA from the Tuck School at Dartmouth.
Sidhartha Dash | Moderator
Sid has more than 20 years of experience in the financial, energy and commodities markets in various functions across the trade and software development lifecycles. He has held various roles in product development, trading, risk management, software development and consulting in banks, hedge funds, and risk advisory and software firms, including Standard Chartered Bank, TCG Group, HCL and Cognizant.
Sid’s specific areas of interest and research include risk data, model risk management, quantitative models in illiquid markets, high-performance analytics, energy and commodity trading risk, market structure design, new computational models, and the use of innovative mathematical methods in various emerging areas of risk management.
Independent operational risk management consultant
Yakut Akman brings 35 years of diverse banking experience to her role of Chief Third Party Management Officer. She has responsibility, authority and accountability for the end-to-end Third Party Management Program, and leads global efforts to strengthen Citi's organizational framework, as well as processes and tools to manage third party risk.
Yakut's Citi career started in Istanbul, Turkey, as a Management Trainee. She then managed several trading support groups in New York ranging from Capital Markets and Fixed Income to Foreign Exchange, and was instrumental in establishing Citi's Interest Rate Derivatives Operations in the early 1990s. In 1996 she transferred to London as Director of Trade Services in Europe, managing Citibank's main service delivery hub in London supporting Europe.
Yakut is known for her abilities to connect operational details to the strategic business vision and drive meaningful change - an approach sharpened by many years in Operation & Technology and her role as Program Director in in Citi's Internal Audit, overseeing critical Investment and Consumer banking businesses, and also serving as Deputy Chief Auditor of Citi's Student Loan Corporation.
Prior to her current role, Yakut served as Global Head of Risk Management for Citi's Enterprise Infrastructure. Her responsibilities covered all operational risk disciplines including Information Security, Continuity of Business, and Third Party Management.
Yakut is a member of the Information Systems Audit and Control Association (ISACA) and is certified in CISA (Certified Information Systems Auditor). She is a Magna Cum Laude graduate of Mount Holyoke College with a degree in Economics.
Federal Reserve Bank of Richmond
Chief executive officer & founder
Jennifer Bisceglie is the President and CEO of Interos Solutions, Inc. a supply chain risk management (SCRM) SaaS provider. Leveraging more than 20 years of experience in managing and mitigating risks in supply chains across US Federal and Commercial customers. Jennifer is a sought after expert on the impact of cyber risk and supply chain risk on US and global economies.
MD, chief data officer - Americas
Born and brought up in Mumbai India, Bala Ayyar has worked in the field of Finance & Accounting and Banking for more than thirty years. Bala holds professional accounting qualifications from both India and the United States. He has an undergraduate degree in mathematics from the University of Mumbai.
Since joining SG in 2009, he has held a range of positions. Currently, he is the Chief Data Officer, SG Americas, with responsibility for data management and governance within the Region. This function is responsible for implementing the requirements of BCBS 239, establishing sound data governance framework that meets Group needs and local supervisory expectations and creating a solid platform for the data to be leveraged for strategic business decisions. Prior to that, he headed up the Project Management Office for the SG US Transformation project. Roles before that included Head of Finance Offshoring in SG Bangalore and Deputy CFO of the Americas Region of their Corporate & Investment Bank.
Prior to joining SG, Bala was with the Imperial Bank of Commerce (CIBC) for fourteen years in a range of positions in Toronto and New York. As Senior Vice President of the Wholesale North America Finance, he headed up the controllership function for CIBC's World Markets and Treasury & Risk Management Strategic Business Units within North America. With a total team of about 175 individuals across Toronto and New York, he was responsible for establishing a SOX-compliant industry-leading Finance control environment as well as supporting the efficient execution of business initiatives and managing the Finance related US regulatory relationships during a very demanding period. Prior to that, he also had stints as the business-line controller for the Bank's US origination businesses (Corporate Lending, Investment Banking, Merchant Banking, Structured Finance and High Yield), as well as the 2/ic to the Chief Accountant, with responsibility for consolidated financial, management and regulatory reporting at the corporate level.
Prior to CIBC, he was with the public accounting firm of KPMG for 10 years, mostly in Bahrain in the Middle East. He held a range of positions culminating in Senior Manager. Responsible for assurance and consulting engagements for offshore banks, focused on technical excellence, customer satisfaction and practice profitability. He was the Engagement Senior Manager for the region's second-largest bank and also played a key role in setting up a Treasury consulting specialization within KPMG Bahrain.
Bala Ayyar lives in Basking Ridge, New Jersey, is married with two children and enjoys long-distance running.
Global Head of Operational Risk
Nomura International (Hong Kong) Limited, Hong Kong
Global Head of Operational Risk, Asia-ex-Japan, 2019 – present
- Oversee and manage the implementation of Nomura’s global Operational Risk Framework.
- Manage a global team of 50 globally.
- Develop the firm’s risk appetite.
- Report to the Nomura Board top and emerging risks.
Head of Operational Risk Management, Asia ex-Japan, 2015 – present
- Oversee and manage the implementation of Nomura’s global Operational Risk Framework in Asia-ex Japan. The Operational Risk Management framework covers regional Wholesale, Wealth, Retail Brokerage and Asset Management businesses in over 8 countries.
- Manage team of 7.
- Provide senior management with overview of the Operational Risk profile for AEJ, highlighting top operational risks and emerging risk. Developed new methodology for identifying and reporting on Top Risk for the region that has improved regional management engagement.
- Face-off to the firm’s regulators including HK SFC, Singapore MAS as well as regulators in branch countries (India, Korea, Taiwan, Malaysia, Australia, and Thailand). Provide details on the firm’s operational risk profile and assurance around robustness of the operational risk framework.
- Oversee and participate in high profile internal investigations as member of the Internal Investigation Committee. Conduct forensic deep-dives and interviews on varied cases such as potential fraud, whistle blowing, client complaints and market abuse.
- Lead global projects on Key Risk Indicators, Risk Taxonomy and Control Framework.
Head of New Business, Asia ex-Japan, 2018 - present
- Oversee and manage the implementation of Nomura’s New Business Approval framework in Asia ex-Japan. This includes the new product approval, significant transaction approval and reputational risk committees.
- Manage team of 6 (4 Vice-Presidents and 2 Associates).
- New Business Group ensures appropriate control, governance and challenge around new business initiatives. Team reviews feasibility of new product and transactions proposals, challenges front office around key risks and mitigants, financial resource usage, reputational risk and quality of due diligence.
- Face-off to heads of business to challenge around key strategic risk and due diligence issues.
- Manage development of Approved Product List for internal and regulatory use.
Chief Administrative Officer Risk Management, Asia ex-Japan, 2015 – present
- Co-ordinate and manage annual budget submissions and investment plans and monitor spend against budget. Identify areas of cost savings.
- Manage team of 2 (1 Executive Director and 1 Associate).
- Prepare presentations for AEJ CRO for bi-annual town hall meetings, regulatory interactions and executive management presentations.
- Oversee key change projects, FinTech initiatives and remediation of control issues.
Nomura International plc, London, UK
Global New Business Division COO, 2012 – 2014
- Drafted the Group New Business Approval Policy covering Wholesale, Asset Management and Retail Divisions by working with group company executives such as Global CFO, CLO, CRO and business division management. The policy was approved by the group Board and was the first group wide policy for new business approval for the firm.
- Developed a new product and complex transaction approval process for the Global Wholesale business by working with business leadership in Global Markets and Investment Banking. Created procedures, led IT development of a workflow tool and an approved product database and developed global training. Resulted in a globally consistent approach to new product approval and increased efficiency in approval of cross-border business.
EMEA Head of New Business, 2011 – 2014
- Implemented new product and transaction approval in the EMEA business by managing a team of 7 (1 ED, 3 VPs, 3 Associates). Improved efficiency and control around the approval processes by documenting procedures and reducing bureaucracy as measured by improved turn-around times, positive feedback from business lines and reduction in operational risk events or errors as a result of new product launches.
- Led interaction with and managed regulatory audits conducted by Bank of England (PRA), UK Financial Conduct Authority, Bank of Japan and JFSA. Successfully provided assurance to regulators of the robustness of new product approval process as measured by limited remediation points during a period when regulators were requesting external audits on all focus areas.
- Improved oversight of risk and returns of new and complex products by developing product back-testing, whereby revenue generated by products were assessed after one year. Presented findings to regional Board and business leadership, resulting in certain non-performing businesses lines being discontinued or altered. As a result, management was provided assurance that business lines were accountable for introducing new products, processes and operational risks to the firm.
Senior Risk Manager, Operational Risk Management, 2009 – 2011
- Implemented the Operational Risk Framework in Global Markets and Investment Banking following acquisition of Lehman Brothers EMEA business. Worked with business line COOs and managed operational risk team of 3 individuals to develop the risk and control self-assessments by desk, implement key risk indicators and operational risk event investigation and reporting. Operational Risk Framework was rolled-out to the businesses lines within 6 months of integration.
- Initiated and developed reporting for monthly risk and control meetings by regional business line which reviewed the operational risk profile front to back with representatives from all corporate departments, resulting in improved ownership of operational risk. Expanded regional meetings to global product lines by working with Global Heads of Trading and corporate departments, coordinating with regional ORM and developing a cross-regional aggregated risk profile. Meetings were led by head of business, demonstrating ownership of Operational Risk by first line of defense.
- Created front-to-back trade process maps by aggregating information between IT, Operations, and trading. Documented key controls and manual processes, which provided senior management with detailed view on infrastructure requirements.
Deloitte & Touche, London, UK
Manager, Financial Services Advisory, 2006 - 2009
- Advised clients on implementation of credit, market and operational risk management frameworks; advised clients on implementation of Basel II and CRD requirements. Clients included leading universal banks, investment banks, asset managers, hedge funds and regulators.
- Advised on the integration of the operational risk management function with corporate security and technology risk for a leading European universal bank. Assisted in integrating Sarbanes-Oxley procedures into operational risk functions.
- Developed credit risk policies and procedures for a US bank starting a new deposit taking and lending institution in the UK.
- Project managed implementation of transaction reporting tool for a leading Swiss investment bank.
- Assisted a European brokerage in developing counterparty, operational and credit risk management around its margin lending business.
- Developed and implemented the internal capital adequacy assessment process (ICAAP) for more than 10 banks, investment managers, securities brokers and asset managers.
- Developed a post-merger target operating model and project plan for the integration of global Compliance functions of two leading banking groups.
- Clients included UBS, Lloyds, ING, Barclays, RBS and various investment managers.
Export-Import Bank of the United States, Washington, DC, USA
International Business Development Office, 2002 - 2004
- Conducted marketing and sales activities to increase Ex-Im Bank financing in southeast Europe. Oversaw an increase in business activity by 90% and 75% in 2002 and 2003, year on year.
- Arranged and structured and trade finance with banks, private companies, and governments. Arranged balance sheet loans, letters of credit, secured lending, and project financing.
- Analyzed financial statements and cash flow projections to determine creditworthiness of counterparties and projects.
- Organized and implemented various marketing events, including Ex-Im Bank’s “Southeast and Central Europe Regional Conference” in Bled, Slovenia, which drew 250 attendees from regional governments, central banks, businesses and financial institutions.
Khang Nie Lee
Singapore Chief Risk Officer
LEE Khang Nie is the Head of Non Financial Risk Management for Asia Pacific (APAC). She is additionally the Chief Risk Officer for Credit Suisse AG Singapore Branch.
She has over 20 years of Financial Services experience in risk, audit and consulting.
She is a Singapore Chartered Accountant and holds a 1st Class Honours degree in Accountancy from Nanyang Technological University.
Jemy K. Soegiarto | Moderator
Head of Market, Balance Sheet, and Ops Risks
Jemy is the Head of Market, Balance Sheet and Operational Risk of Bank UOB Indonesia and responsible for market, balance sheet, operational risk (including fraud and technology risks), and enterprise risk units. Jemy has more than 20 years of experience in the banking and held roles across risk management and internal audit at some of Indonesian large banks, including BCA, Danamon, CIMB Niaga, and Maybank Indonesia.
Integrated Risk Management Strategist
Steve Schlarman applies his experience in Risk Management, GRC, security and product design and architecture as a strategist for Archer. Steve is responsible for research and thought leadership related to integrated risk management across the Archer suite.
Steve joined Archer in 2001 and has held multiple positions over the last decade. He has designed, built and evangelized integrated risk management solutions in a wide variety of capacities. Prior to joining Archer, Steve was one of the founders and the Chief Strategist for Brabeion Software, an early IT GRC platform, where he was responsible for overall product strategy, product management and content management. Before Brabeion Software, Steve was a Director in PricewaterhouseCoopers’ Advisory Practice focusing exclusively on information security consulting and auditing. Steve served as PricewaterhouseCoopers’ global Subject Matter Expert on Enterprise Security Architecture and Security Policy as primary developer of PricewaterhouseCoopers' early GRC technology tool ESAS, the Enterprise Security Architecture System.
Steve is a respected author, spokesperson and evangelist. Steve holds a patent for his Composite Based Risk System (issued 7/2013, US8478628 B1).
Steve received a Bachelor of Science degree in Mathematical Sciences from Southern Illinois University-Edwardsville and holds both the CISSP and CISM certifications.
Chief operating officer
Gaurav Kapoor serves as the Co-founder and Chief Operating Officer of MetricStream. Gaurav has been involved with the company since its inception and as the COO, is responsible for the overall Go-to-Market Strategy, Sales, Marketing, Customer Advocacy, and the Partner and Community Ecosystem. Until 2010, he also served as the CFO of MetricStream.
Head of regulatory compliance
Ann Ghanie is a Head of Regulatory Compliance at Cutover. With nine years of experience in the financial services industry, she has been a part of the implementation, interpretation, and reporting of major regulatory initiatives such as CCAR, Dodd Frank, Model Risk, and FFIEC Reporting. With her unique experience she is able to put a spin on the usage of a SaaS based solution in the regulatory environment.
Group head of operational risk
Chief Risk Officer
Sinar Mas Land
Reza is Chief Risk Officer of Sinar Mas Land based in Jakarta, Indonesia. He is responsible for enterprise-wide, ESG risk management implementation, and coordinates the development of the company's sustainability strategy and program. As a former Director of Big Four Accounting & Advisory Firm, Reza has more than 10 years of experience assisting Banking, Oil & Gas, and Telecommunication clients in Indonesia and the Middle East in the area of risk governance, operational and market risk management.
Head of Risk Management
Ivan is the Head of Risk Management, Singapore Pools and is responsible for the Enterprise Risk Management, Business Continuity, Crisis Management and Operational Risks programmes, including Control Self-Assessment ("CSA"), data protection and privacy as well as anti-money laundering/countering financing of terrorism. Ivan is passionate about Sustainability and has also been in charge of Sustainability Reporting in line with the Global Reporting Initiative (“GRI”) standards in his previous roles. Ivan has close to 15 years of experience in Risk and Compliance and holds industry certifications of Certified Anti-Money Laundering Specialist (“CAMS”), Governance, Risk & Compliance Professional (“GRCP”), Project Management Professional (“PMP”) and Practitioner Certificate in Personal Data Protection.
Director, Information Security – APAC
Parag Deodhar is the Director of Information Security for APAC at VF Corporation and is based in Hong Kong. Parag is a Chartered Accountant, Certified Information Systems Auditor from ISACA, US and Certified Fraud Examiner from ACFE, US.
Parag has over 20 years’ experience in Enterprise Risk Management, specializing in Operational Risk, Cyber Security and Fraud Risk Management. He has worked in leadership roles with multinational companies like AXA Group, KPMG, Deutsche Bank and Mahindra-British Telecom.
Global Head of Country Risk and Asia FIG Risk
Tim is the Global Head of Country Risk Management & Asia Financial Institutions Risk at Australia and New Zealand Banking Group Limited. He has worked in a number of countries in risk, economist and entrepreneurial roles. Before joining ANZ, Tim was the Global Head of Country Risk at Nomura, Vice President – EMEA Country Risk Management at Morgan and a senior economist at IHS Global Insight.
In his roles he has been responsible for managing the country risk and Asia FI Risk functions; liaising with regulators on country risk issues; and discussing economic, political and policy issues with leading government officials and industry executives. He has presented at and led an number of industry risk management forums with interviews and articles featured across TV, Radio and Print including Bloomberg, BBC, CNBC, Reuters, Financial Times and Newsweek
Tim is a GEMBA candidate at INSEAD and received his Master of Science in International Economics from Suffolk University and a BSc Joint Honors Economics and Geography From the University of Wales.
Head of Geopolitical Risk (Asia-Pacific)
As HSBC’s Head of Geopolitical Risk for Asia-Pacific, Michael provides advice to senior stakeholders on issues affecting HSBC’s interests across the Asia-Pacific. He joined HSBC in 2015 as the Regional Head of Strategic Analysis within the bank’s Financial Crime Risk function, where he led a team focussing on countering the threat of sanctions evasion, terrorism financing and money laundering.
Prior to joining HSBC, Michael worked as an intelligence analyst and policy officer for the Australian Department of Defence and Department of Foreign Affairs and Trade. During this time he provided strategic and operational risk assessments to senior Australian government and military officials on a variety of topics, and deployed as an advisor to NATO Headquarters in Afghanistan in 2012. Michael also lectured, tutored and published in international relations and United States foreign policy at the Australian National University.
Michael holds degrees in International Relations and Asian Studies from the Australian National University. He is a Mandarin linguist, and has graduated from the Beijing Foreign Studies University and the People’s Liberation Army University of Foreign Languages.
Director, Financial System and Bank Examination Dept
Bank of Japan
Chief Risk Officer (CRO)
Get All Myanmar Co.
Regional chief risk officer
Urban is a Swiss national, born in Basel/Switzerland. After graduating from Basel University with a degree in law, he started his banking career as a trainee with Swiss Bank Corp (SBC) in Basel in 1986. Following various assignments in Basel and Geneva in different areas of credit risk, he became Regional Head of Credit Risk Control for Private Banking in Geneva. Following the merger of SBC with UBS, Urban was appointed Regional Head of Credit Risk Control in New York for Private Banking Americas in 2000 and in Singapore 2005 for Wealth Management APAC. After a “gap year” with UBS in Switzerland in 2009, he joined Barclays in 2010 are Regional Chief Risk Officer for Barclays Wealth Asia again based in Singapore covering credit risk, operational risk and governance. Following the sale of Barclays’s Wealth business in 2016, Urban was recruited as Regional Chief Risk Officer for EFG Bank in Singapore in 2017 covering credit, operational and market risk.
Global Chief Information Security Officer
Head of global audit - Asia Pacific
Global head of IA & risk
TATA Consumer Products
With many years of experience deploying business continuity and risk management platforms globally, Rich Cooper oversees customer success and business development for large, global accounts.
Rich has more than 20 years of experience in the business continuity and risk management marketplace, running programs and implementing software in both Europe and North America for some of the world’s largest organizations. He has an MBCI certification from the Business Continuity Institute.
Offering manager, third party risk
Jaymin Desai serves as the Offering Manager at OneTrust Vendorpedia — part of the largest and most widely used technology platform to operationalize third-party risk, security, and privacy management. In his role, Desai is responsible for driving the development and delivery of OneTrust's third-party risk management product as well as driving the refinement of the toolset and offerings.
He works with clients to centralize their vendor information across business units, assess risks based on use cases and relevant standards like CSA, CAIQ, SIG, GDPR and CCPA while also monitoring threats to seamlessly mitigate vendor risks throughout the engagement lifecycle. Desai takes a customer-based approach to product development and derives the majority of his backlog from customer feedback and direction.
Dolores (Lori) Miller
Senior risk analyst
Global head of health, safety and wellbeing
British Standards Institution (BSI)
Partner, Financial Regulation
Pansy is a highly regarded financial regulation lawyer, who has been instrumental in assisting major investment banks implement regulatory change of huge complexity. She has led major change programs across many business areas and geographies.
Pansy has in-depth knowledge of the full range of financial services’ products, including equities sales and trading, prime brokerage, stock lending, synthetics, derivatives clearing (OTC), listed derivatives (trading and clearing), electronic trading, equity derivatives (OTC), fixed income derivatives (listed and OTC), FX, commodities, and investment research.
Pansy also has experience in advising financial services companies on restructurings to minimise compliance and regulatory capital burdens, on the design and distribution of new investment products, on regulatory investigations for compliance breaches, including for insider dealing and market misconduct, and drafting internal compliance procedures.
In her previous role before rejoining Linklaters in 2020, Pansy collaborated with the bank’s data science team to develop an artificial intelligence program that automated the review of a significant volume of executed agreements.
Pansy was based in Hong Kong between 1994 and 2006, both at the firm’s Hong Kong office and afterwards with a major investment bank.
Before rejoining Linklaters, Pansy was associate general counsel at JPMorgan Securities plc and, previously, was senior counsel with another major global investment bank.
Partner, Financial Regulation
Julia advises banks, asset managers and other financial services institutions on a broad range of contentious and non-contentious regulatory issues. She has particular expertise in strategic regulatory engagement and regulatory risk identification and management.
Julia regularly advises boards, non-executive directors and executive management committees on governance issues, internal systems and controls and the Financial Conduct Authority (FCA)/Prudential Regulation Authority (PRA) approval process for firms and individuals.
She has significant experience in advising on obligations associated with the Senior Managers and Certification Regime (SMCR), perimeter and licensing queries, conduct of business regulation, client money/assets (CASS) and market abuse. Julia also advises on the regulatory aspects of corporate transactions and is adept at dealing with regulatory enquiries and supervisory requests as well as investigations and enforcement proceedings.
In 2014/2015, Julia was seconded to an international banking group to help them prepare for SMCR implementation.
Head of EMEA operational resilience risk
Managing director, EMEA and head, operational risk
State Street Bank
Chris is a member of Milliman’s Cyber Risk Solutions (CRS) practice group. The practice delivers a portfolio of risk consulting services, such as enterprise risk design, cyber risk assessment and quantification, test and build projects, operational risk assessments, enterprise risk management (ERM) education and training, and ERM technology evaluation. The CRS practice uses diagnostic consulting strategies to understand an organization’s enterprise risk goals and challenges and then customize solutions to deliver required business results.
Chris has 15 years of professional experience. His experience includes work in the banking, insurance, capital markets and card sectors helping clients assess and mitigate risk.
Prior to joining Milliman, Chris was a Senior Manager in Accenture’s Finance and Risk Management Consulting practice, delivering work for global financial service clients. Additionally, Chris served as an active duty Naval Officer and has multiple overseas deployments.
Professional experience and subject matter advisory includes:
- Cyber Security metrics and governance
- Financial Service Regulatory and Compliance initiatives
- Risk Management
- Corporate and Risk Governance
- Financial Services operating model and cost reduction
- Regulatory remediation and responses
- Legal department risk and optimization
- Leading large cross functional projects and teams
- BS Political Science, University of Wisconsin–Madison
- MBA, University of Chicago – Booth School of Business
Shehzad Ali Sharif
Joint director – strategic planning department
State Bank of Pakistan
Shehzad Ali Sharif is head of the Business Continuity Planning (BCP) Division at the State Bank of Pakistan (SBP). Mr. Sharif has been involved in the Business Continuation Program at the State Bank since its inception in 2006, and has been instrumental in the development of the BCP manuals, policies and procedures as well as the development of multiple backup sites and the BCP course curriculum. Due to his accomplishments in the field of BCP at SBP, Mr. Shehzad was awarded with the Organizational Competence Award, which is the highest achievement award in the organization. Mr. Shehzad holds an engineering degree and an MBA degree.
Director strategic planning
State Bank of Pakistan
Muhammad Akmal, has banking experience spreading over three decades. Joining the State Bank of Pakistan in 1991, he has worked in areas of regulation and supervision of banks and nonbank financial institutions. His areas of expertise include Banking Inspection, Foreign Exchange Policy formulation and implementation, Consumer Protection, Banking Conduct, etc. In view of his vast experience in Central Banking, he has been entrusted with the charge of Director Strategic Planning to provide leadership to SBP in formulation and implementation of strategic goals and SBP Vision 2020. He has attended a number of local and foreign trainings/expert panels and attachment programs offered by other central banks, IMF and the World Bank. He is member of various committees of the SBP. He also remained Co-Chairman National Financial Inclusion Strategy (NFIS) Technical Committee on “Financial Literacy & Consumer Protection”, Country Coordinator for Asian Clearing Union, especially for attending issues relating to import/export. He has conducted various capacity building programs for SBP and the Banking Industry. He has been a resource person from SBP for imparting trainings at Foreign Services Academy, Government of Pakistan, National Accountability Bureau (NAB), Federal Investigation Agency (FIA), Trade bodies/Chambers and National Institute of Banking & Finance (NIBAF).
Chief executive officer
Ken has held high-level posts in prominent multinational insurance corporations, and acted as a risk management consultant in the financial industry. From 2014 to 2015, he served as the Chief Risk Officer (CRO) of the US and Bermuda operations of Aspen, where he developed and administered a risk management framework and headed multiple global functions, including the operational risk department.
From 1988 to 2014 he held a variety of positions at AIG, ultimately serving as CRO of the Casualty and Global Risk Solutions divisions. Ken holds a B.A. in Mathematics from the University of Dayton, as well as numerous professional designations, including: Professional Risk Manager (PRM), Chartered Property Casualty Underwriter (CPCU), Associate in Risk Management (ARM), and Associate in Surplus Lines Insurance (ASLI).
Ken has also been an active volunteer for PRMIA, holding the following positions: Member of the Board of Directors, Treasurer, Chair of the Finance Committee, Chair of the Ethics Committee and Regional Director of the New York Chapter.
Global head of third party governance advisory
Nagaraja Kumar Deevi
Deevi Initiative, Pace University, Harvard Business Review