Agenda

Global operational risk agenda

What's on: our agenda

10:0018:00

10:00-11:00 AM GMT Think tank: anticipating the impact of a post-COVID landscape

10:00 - 11:00

Network with your industry peers in an informal virtual discussion group led and moderated by practitioners. Join the dialogue of your choice with 10-15 other professionals exploring the pressing issues keeping you awake at night. A brief introduction will be made by the moderator followed by a series of questions open to the participants in a free flowing discussion allowing you to gain and share insights.

  • What will a post COVID landscape look like?
  • How might this change the future of work? 
  • Impact tolerances and scenario planning: inspiring the way we approach this
1.00-1.30 PM GMT/ 8.00-8.30 AM EST Thinking beyond COVID: the future of operational resilience

12:30 - 13:00

Join us for an in-depth interactive session exploring regulatory guidance from the PRA, BoE and FCA on operational resilience. Details to follow shortly.

2.00-2.30 PM GMT/ 9.00-9.30 AM EST North American fireside chat: encouraging sound practices to build operational resilience

13:30 - 14:00

This session will explore the OCC, the Board of Governors of the Federal Reserve System, and the Federal Deposit Insurance Corporation's recent interagency paper. Offered as an interactive session, submit your questions to gain a better understanding of how the standards for operational resilience are currently embedded in the agencies’ existing rules and guidance for domestic banking organizations.

Kevin Greenfield

Deputy comptroller for operational risk

Office of the Comptroller of the Currency

Kevin Greenfield is the Deputy Comptroller for Operational Risk at the Office of the Comptroller of the Currency (OCC).

In this role, Mr. Greenfield oversees development of policy and examination procedures addressing operational risk, bank information technology, cybersecurity, critical infrastructure resilience, payments systems, and corporate and risk governance. He assumed these responsibilities in November 2019.

Prior to this role, Mr. Greenfield served as the Director for Bank Information Technology for the Operational Risk Division where he managed a team responsible for developing, communicating, and interpreting policies for the OCC's supervision of technology operations at financial institutions. He represented the OCC on several interagency groups that focus on coordination and development of information technology risk management supervisory guidance for such topics as information security, resiliency, technology operations, corporate governance, and independent risk management.

Prior to being named Director for Bank Information Technology in 2014, Mr. Greenfield spent 14 years with the OCC's Large Bank Supervision Department, where he gained experience examining large and complex technology operations at several of the largest U.S. financial institutions. In this role, he held various technology supervision roles at large financial institutions based in Pittsburgh, Charlotte, and New York City.

Mr. Greenfield is a graduate of the University of Dayton and holds the Certified Information Systems Auditor professional certification.

2.30-3.30 PM GMT/ 9:30-10:30 EST Post-session Chatham House Q and A

14:30 - 15:30

Pose your questions to our expert panel of speakers. This session is completely confidential and will take place on Zoom. 

Kevin Greenfield

Deputy comptroller for operational risk

Office of the Comptroller of the Currency

Kevin Greenfield is the Deputy Comptroller for Operational Risk at the Office of the Comptroller of the Currency (OCC).

In this role, Mr. Greenfield oversees development of policy and examination procedures addressing operational risk, bank information technology, cybersecurity, critical infrastructure resilience, payments systems, and corporate and risk governance. He assumed these responsibilities in November 2019.

Prior to this role, Mr. Greenfield served as the Director for Bank Information Technology for the Operational Risk Division where he managed a team responsible for developing, communicating, and interpreting policies for the OCC's supervision of technology operations at financial institutions. He represented the OCC on several interagency groups that focus on coordination and development of information technology risk management supervisory guidance for such topics as information security, resiliency, technology operations, corporate governance, and independent risk management.

Prior to being named Director for Bank Information Technology in 2014, Mr. Greenfield spent 14 years with the OCC's Large Bank Supervision Department, where he gained experience examining large and complex technology operations at several of the largest U.S. financial institutions. In this role, he held various technology supervision roles at large financial institutions based in Pittsburgh, Charlotte, and New York City.

Mr. Greenfield is a graduate of the University of Dayton and holds the Certified Information Systems Auditor professional certification.

2.30-3.30 PM GMT/ 9.30-10.30 EST Meet with your industry peers and take advantage of our comprehensive media hub for extended learning on all things operational risk and resilience.

14:30 - 15:30

3.30-4.10 PM GMT/ 10.30-11.10 AM EST The future of work: COVID-19 and beyond

15:30 - 16:10

  • Risk related to long term remote working: human capital, engagement, career growth and moral
  • Cross boarder implications
  • Tools: cooperation, easing the long term risk
  • Reputational and conduct risk across all the risks

 

Nikki Covino

Non financial risk management chief operating officer

Credit Suisse

Nikki Covino is the Regional Head of Business Continuity for Credit Suisse (CS). In this role, she is accountable for Business Continuity for all CS offices in North and South America. In her role as part of the risk organization, she is responsible for review and challenge of all business plans for contingency and for governance of Disaster Recovery testing. In addition, she is the lead Crisis Manager for the region and has led many events over the past 12 years including hurricanes, earthquakes, blackouts, fires and IT outages.

Prior to Credit Suisse, Nikki worked at Merrill Lynch in the FX Technology area. As part of that role, she assisted in the development of a Risk system for trade matching.

Nikki earned her bachelor's degree in Economics from University of Massachusetts, Amherst. She currently lives in Manhattan with her husband and 2 teenage daughters.

 

Nilesh Varu

Group operational resilience

Lloyds Banking Group

Nilesh Varu MSc. CISM is currently focused on Group Operational Resilience oversight at Lloyds Banking Group and has a solid risk background with more than 17 years of subject matter expertise in IT management, information security, data privacy as well as regulatory frameworks. 

Through a demonstrated history of working in financial services, Nilesh has been closely involved with the Operational Resilience agenda for a number of years and has led various high profile initiatives up to Board level. 

Nilesh is also part of an extensive professional network and is an active committee member for a not-for-profit industry group focussed on Operational Resilience matters.

David Glendinning

Chief risk officer UK

Société Générale

4.10-4.30  PM GMT/ 11.10-11.30 AM EST Ask the speakers

16:10 - 16:30

Chatham House informal discussion with speakers from the day

4.45-5.45 PM GMT/ 11.45-12.45 PM EST North American focus panel: how has the pandemic made us rethink operational resilience?
Resilience: Prevention and adaption 

16:45 - 17:25

 

  • Prevention as a key component of resilience: how do we view prevention differently? 
  • How can we prevent disruption? Using steps such as detective and preventative controls
  • Strategies to recover from disruptive events and minimize impact

 

 

 

Richard Cech

Senior bank examiner, operational risk governance

Federal Reserve Bank of New York

Rick is a Senior Bank Examiner. He joined the Operational Risk Governance unit at the New York Fed in December, 2011 in the Financial Institutions Supervisory Group (FISG).

Rick began his career as a municipal finance attorney, then joined J.P. Morgan & Co., where played a variety of roles in markets and investment banking. In the late 1990s, Rick joined J.P. Morgan's original operational risk development team. There, he was responsible for framework development tasks and loss data collection and reporting systems. While at J.P. Morgan, Rick chaired the IIF subcommittee that drafted the finance industry's recommendations for Basel II event type categories, and later participated in the definition of loss data recording standards for the Operational Risk data eXchange (ORX). Before joining the Fed, Rick was an operational risk framework consultant for RiskBusiness International, designing customized taxonomic models and structured risk management programs for institutional clients.

Rick has been a writer, speaker and business school instructor on operational risk topics. He received a B.A. (Economics) and M.A. (Organizational Behavior) from Yale University, and a J.D. from University of Connecticut School of Law (Law Review, lead articles editor).

Joseph Iraci

MD, financial risk management, CRO, lecturer and author

former TD Ameritrade, UBS, BNY Mellon

Joe Iraci is a Managing Director at TD Ameritrade where he heads the Financial Risk Management team. Prior to this position he headed the Financial Markets Services Group, and the Corporate Risk team. Prior to joining TD Ameritrade Joe held several senior risk management positions within Fidelity Investments at both Fidelity Employer Services Corporation and Fidelity Brokerage Company. Joe previously had been the Head, New Business Operations, UBS AG, and the Regional Head Americas / Deputy Global Head of Operational Risk at Deutsche bank AG, a position he assumed from heading the Business Risk Management for Deutsche Bank's Corporate Trust and Agency Services business. Prior to joining Deutsche Bank, Joe had been a Bank Examiner with the FDIC and served in the United States Marine Corps. Joe completed his undergraduate studies at St. John's University and received his MBA from New York University.

5.45 PM GMT/ 12.45 PM EST The learning doesn’t stop here! Post-discussion benchmarking and 1-2-1 meetings

17:45 - 20:45

11:0017:45

11.00-12.00 PM GMT/ 6.00 AM-7:00 AM EST Login and connect with your peers

11:00 - 12:00

12.00-1.00 PM GMT/ 7.00 AM-8.00 AM EST Think Tank: building digital resilience

12:00 - 12:40

Deep dive into the Digital Operational Resilience Act proposed by the European Commission. 

  • How might this help effectively tackle digital risks? 
  • Gaps in the current ICT rules
  • Impact on incident reporting 
  • New expectations for third-party risk

 

1.00-1.15 PM GMT/ 8.00-8.15 AM EST  OpRisk Daily

13:00 - 13:15

Daily live chat show exploring what inspires and drives some of the most innovative minds in operational risk.

1.30-2.00 PM GMT/ 8.30-9.00 AM EST  Fireside chat: How we’re making financial markets infrastructure secure

13:30 - 14:00

  • Technology risk: capacity performance
  • Are we up to speed on security and cyber risk?
  • Recovery capability: can we really recover within 2 hours?
Mamun Ahmed

Group head of risk resilience

LCH

2.50-4.00 PM GMT/ 9.50-11.00 AM EST Meet with your industry peers and take advantage of our comprehensive media hub for extended learning on all things operational risk and resilience. 1-2-1 meetings

14:50 - 16:00

2.50-4.00 pm GMT/ 9.50-11.00 AM EST Thematic roundtable a) learning from more mature op resilience programmes

14:50 - 16:00

2.50-4.00 pm GMT/ 9.50-11.00 AM EST Thematic roundtable b) Aligning across departments to collect data

14:50 - 15:50

  • Collecting data in an aligned way
  • Achieving cultural buy-in across departments
  • Investigating the data you currently have and how you can you make it better
4.00-4.40pm GMT/ 11.00-11.40 AM EST Executive boardroom: Creating a blueprint for resilience

16:00 - 16:40

  • Starting macro and going micro: where to start with resilience
  • Clear communication of the operational resilience blueprint and why this is a key priority across functions
  • Where does op resilience sit? Lines of defense and owning op resilience
  • Post-COVID: has this changed the way your firm views your approach to resilience?
Jennifer Finnerty

Managing director

PGIM Fixed Income

Jennifer Finnerty is a Managing Director and the Operational Risk Officer for PGIM Fixed Income.  In this role, she is responsible for executing and monitoring the risk management framework, administering business governance and coordination of the SSAE16 review.  In addition to her risk management responsibilities, she oversees PGIM Fixed Income’s Vendor Governance, Business Continuation, Records Management, Information Security, Sarbanes-Oxley, and Privacy programs.  She serves as the Statutory Auditor for PGIM Fixed Income’s Japan business.  Prior to assuming her current position, Ms. Finnerty held various positions in operational risk management, Internal Audit, Fixed Income Operations and Investment Accounting.  Ms. Finnerty started her career with the Firm in 1995 in Investment Accounting. She earned a BS in Accounting from the University of Delaware.

Rajat Baijal

Managing director, global head of enterprise risk

Cantor Fitzgerald

Luke Carrivick

Head of analytics and research

ORX

Luke is Head of Analytics and Research at ORX where he leads many industry initiatives spanning Operational risk modelling and management. He is also responsible for delivery of a wide range of ORX information and benchmarking including Loss Data, ORX News and the Scenarios Program. Prior to Joining ORX Luke held a variety of positions in Banking, Technology and Academia. Dr Carrivick holds an MBA, PhD and M.A in Mathematics from Cambridge University.

Mark Houseago

Head of enterprise resilience

CLS Group

5.00-5.40 pm GMT/ 12.00-12.50 pm EST Metrics panel: identifying the most important resilience risks for your firm

17:00 - 17:40

  • Managing and monitoring the level of resilience within your firm
  • Does your risk appetite accurately reflect your impact tolerances?
  • Scenario analysis and impact tolerances
Luke Carrivick

Head of analytics and research

ORX

Luke is Head of Analytics and Research at ORX where he leads many industry initiatives spanning Operational risk modelling and management. He is also responsible for delivery of a wide range of ORX information and benchmarking including Loss Data, ORX News and the Scenarios Program. Prior to Joining ORX Luke held a variety of positions in Banking, Technology and Academia. Dr Carrivick holds an MBA, PhD and M.A in Mathematics from Cambridge University.

5.45 PM GMT/ 12.45 PM EST The learning doesn’t stop here! Post-discussion benchmarking and 1-2-1 meetings

17:45 - 20:45

2.20-2.50 PM GMT/ 9.20-9.50 AM EST Climate risk: a threat scenario crucial to operational resilience

14:20 - 14:50

How does climate change, the environmental and physical impacts and the indirect risks, impact your organisation's operational resilience? Are you climate resilient? 

Join this discussion to determine why this is more prominent than ever, impacting investors, customers and procurement along with the regulatory scope influencing decision makers. 

 

11:0018:00

11.00-12.00 AM GMT/ 6.00 AM-7:00 AM EST Login and connect with your peers

11:00 - 12:00

12.00-1.00 PM GMT/ 7.00-8.00 AM EST Think Tank:  Implementing ISO 22301: what are regulators and auditors looking for?

12:00 - 13:00

  • What do we need to satisfy?
  • What auditors want to see
  • What is your business continuity strategy, controls, processes, procedures?
  • How are you aligned with risk metrics in your company?
1.00-1.15 PM GMT/ 8.00 AM-8.15 AM EST OpRisk Daily: Too big to fail? Rethinking risk and tech giants

13:00 - 13:15

In the era of all things cloud and third-party, how does the financial services industry perceive firms that are essentially 'too big to fail'? Has the past 12 months  illustrated that not one firm, company or global entity is ever too big to fall victim to crisis? 

Jayaraj Puthanveedu

MD, cyber & technology risk, global head operational resilience

BNP Paribas

1.30-2.10 pm GMT/ 8.30-9.10 PM EST Moving beyond COVID: What we’ve learned and why supply chains are more resilient than we thought

13:30 - 14:10

  • Supply chain – value shared assessments in a post COVID landscape
  • Supplier assurance: taking a new approach
  • Benefiting from the shared assessment tool
Hasintha Gunawickrema

Global head of conduct transformation and third party risk

HSBC

Paul Huggett

Head of third party sourcing risk profile and governance

Bank of Ireland

Paul is currently the Head of Third Party Sourcing Risk Profile and Governance at the Bank of Ireland, responsible for the governance, oversight and reporting of the overall sourcing profile of the Bank in relation to all third party arrangements, including risk, supplier management and procurement processes.

He has held similar positions at Lloyds Banking Group, building a Supplier assurance programme, defining policy and setting Supplier customer treatment standards. He has also worked as an IT an operations outsourcing programme manager, implemented new global workflow platforms, run investment banking and retail operations teams and been a Head of Internal Audit. He splits his time between the UK and Dublin every week and is not happy that Ryanair don’t have a customer loyalty scheme.

Timothy Carmon, CPA CGMA

Head of enterprise risk and control assessments

Massachusetts Mutual Life Insurance Company

Tim is the head of Enterprise Risk and Control Assessments, an area of Enterprise Risk Management (ERM). Tim joined MassMutual in 2006 as part of a team to implement a sustainable program to assess internal controls over financial reporting. Since joining the company, Tim has worked in a variety of risk management capacities including geographic risk concentration, Own Risk and Solvency Assessment (ORSA) and other regulatory risk compliance, and risk maturity assessment. Currently, Tim oversees multiple risk areas including Liquidity Risk, Operational risk, Model Risk, Financial Reporting Risk (including SOC 1 and SOC 2 reporting), and Third-Party Risk. Tim also oversees the Enterprise Risk Appetite and Top Risk programs that identify, assess and quantify the top risks facing the company in the immediate and long term in both normal and stress conditions. 
Prior to joining MassMutual, Tim worked at Deloitte in the Audit and Assurance Department with a focus on the life insurance industry. 
Tim graduated from the University of Richmond in Richmond, VA with a BS in Accounting and a BA in Religion. 

 

2.10-2.30 pm GMT/ 9.10-9.30 AM EST Life insurance fireside chat: how the pandemic accelerated direct to consumer channels

14:10 - 14:30

  • Accelerating digital activities: hear how the pandemic accelerated direct to consumer channels, such as term life products
  • Gain insight into the challenges associated with putting these kinds of products on a platform
  • Hear how the direct to consumer system ended up having third party consultation as a result of consumers requiring assistance
  • Understand how third parties impacted the model and gave life to these new digital channels
Chris Olson

Board chair and head of operational risk management

MassMutual

2.30-2.50 PM GMT/ 9.30-9.50 AM EST Fireside chat: IT and systems resilience: maintaining operations in the new norm of remote working

14:30 - 14:50

  • Making the move from thinking prevention and recovery to holistic resilience
  • How do we now think about end-to-end resilience? 
  • The emerging view on crisis management and what it means to be effective in this arena
  • Why tech firms are never too big to fail

 

Angela Johnson de Wet

Head of risk for IT change and new technologies, conduct, compliance and operational risk

Lloyds Banking Group

2.50-4.00 pm GMT/ 9.50-11.00 AM EST Meet with your industry peers and take advantage of our comprehensive media hub for extended learning on all things operational risk and resilience. 1-2-1 meetings

14:50 - 16:00

2.50-4.00 PM GMT/ 9.50-11.00 AM EST Wargame: Extended outage – getting the wheels back on the bus

14:50 - 16:00

Strategize with your industry peers on how best to mitigate, prepare for, and recover from, an extended IT outage. We will host this session on a first-come first-serve basis with moderation by one of our industry experts. Gain practical tools and takeaways as you work through the steps to achieve systems resilience. 

4.00-4.40 PM GMT/ 11.00-11.40 AM EST Cyber resilience: balancing organizational and systemic threats

16:00 - 16:40

  • Identifying your most critical systems and how they function
  • Problem solving: end to end recovery and agility
  • Catastrophic cyber attacks preparedness
Vicki Gavin

The Cyber Coach

Cyber Rescue Alliance

Vicki Gavin is recognized as an expert in cyber security. She was Cyber Security Woman of the Year and Security Serious Unsung Hero Awards, Marathon (Wo)man. She has been an invited speaker at an array of industry conferences including Info Crime Summit, InfoSec Europe and Enterprise IT Security Conference and is Chairperson of the Women's Security Society Board (2016 - Present). Currently she is Head of Cyber Risk at Artemis Fund Management.  Previously she was Data Protection Officer and Head of Information Security at the Northview Group responsible for managing both privacy and security risk.  She joined Northview from The Economist Group where she was Compliance Director, Head of Business Continuity, Information Security and Data Privacy establishing the firm’s cyber security and compliance programmes. Prior to this she was Head of Business Continuity and Business Risk at Barclaycard, Head of Recovery Planning & Crisis Management at Barclays Bank, and held various positions at Dresdner Kleinwort Wasserstein after emigrating from Canada. Vicki is MBCI and CRISC Certified, holds a BSc in Physics and a postgraduate Diploma in Teaching Adults.

Frederick J Harris

Head of Cybersecurity Risk, Data Risk and IT Risk - ORM

Société Générale

Jörgen Mellberg

Chief information security officer, head of IT & DPO

Sparbanken Syd

Jayaraj Puthanveedu

MD, cyber & technology risk, global head operational resilience

BNP Paribas

5.00-6.00 PM GMT/ 12.00-1.00 PM EST Think Tank: benchmarking best practices and key takeaways on cyber stress tests and scenario planning

17:00 - 18:00

  • Reverse stress tests for cyber risk
  • Understanding inventory and impact tolerances
  • Benchmarking NIST methodology: what does good look like?
  • Identifying your most critical systems and how they function
6.00 PM GMT/ 1.00 PM EST The learning doesn’t stop here! Post-discussion benchmarking and 1-2-1 meetings

18:00 - 20:00

12:0018:00

11.00-12.00 PM GMT/ 6.00 AM-7:00 AM EST Login and connect with your peers

11:00 - 12:00

12.00-1.00 PM GMT/ 7.00-8.00 AM EST Communication and Culture Think Tank: Increasing risk awareness and creating a risk-aware culture

12:00 - 13:00

Network with your industry peers in an informal virtual discussion group led and moderated by practitioners. Join the dialogue of your choice with 10-15 other professionals exploring the pressing issues keeping you awake at night. A brief introduction will be made by the moderator followed by a series of questions open to the participants in a free flowing discussion allowing you to gain and share insights.

1.00-1.15 PM GMT/ 8.00-8.15 AM EST  OpRisk Daily

13:00 - 13:15

Daily live chat show exploring what inspires and drives some of the most innovative minds in operational risk.

1.30-2.00 PM GMT / 8.30-9.00 AM EST Setting and testing impact tolerances

13:30 - 14:00

2.20-2.40 PM GMT/ 9.20-9.40 AM GMT Fireside chat: Moving from recovery to resilience

14:20 - 14:40

  • How to define and develop governance control frameworks
  • Execution against preexisting methodology control guidelines
  • Why resilience isn’t recovery and contingency plans aren’t resilience
  • Moving beyond silos: End to end business service responsibility
Lee Webb

Group head of operational resilience

Aviva

2.40-3.20 PM GMT/ 9.40-10.20 AM EST Meet with your industry peers and take advantage of our comprehensive media hub for extended learning on all things operational risk and resilience. 1-2-1 meetings

14:40 - 15:20

3.20-4.00 PM GMT/ 10.20-11.00 PM EST Panel: Using stress testing as an indicator of resilience

15:20 - 16:00

  • Capital and resilience: how are these two things different but similar
  • Practical solutions to ensure you survive despite capital allocation
  • CCAR, EU wide stress testing and scenario planning as a cross section of the two world
  • Leveraging CCAR and EU-wide stress testing, reducing costs in scenarios
  • How can we avoid effort duplication when looking at the same catastrophic events?
Evan Sekeris

Head of model validation

PNC

Evan's background is in the measurement and quantification of credit risk and operational risk.  His primary focus is currently on supporting institutions in building operational risk modeling for stress testing, developing their risk identification process and developing their model risk management frameworks.
Some of his recent client engagements include:
For a foreign global bank, helped them develop a comprehensive operational risk framework for their US based IHC. Ensured both integration of the framework in their international framework as well as US regulatory compliance.
For a large internationally active US bank: supported major change of course in CCAR operational risk stress estimates a few months prior to submission in reaction to regulatory guidance.
For a large regional bank: built their CCAR loss projection model and wrote the documentation for the full CCAR operational risk submission.
For a global bank conducted a validation of their operational risk modeling framework for CCAR
  Prior to joining Oliver Wyman, Evan was the Head of Risk Consulting for Financial Institutions for Aon in Columbia, Maryland. He was in charge of building Aon's risk consulting practice for financial institutions and managed multiple teams based in North America and Europe to deliver services to clients worldwide. Previously, Evan was an Assistant Vice President of the Federal Reserve Bank of Richmond, where he created the center of excellence for operational risk which served the System needs for operational risk related matters. The team was in charge of the supervision of all AMA and CCAR banks in the US and developed the Fed's CCAR model for operational risk.
Evan earned a B.A. and M.A. in Economics from the Université Catholique de Louvain in Belgium. He received an additional M.A. as well as his Ph.D. in Economics from the University of California at Los Angeles.

4.20-5.00 PM GMT / 11.20-12.00PM EST Governance panel: What is our risk appetite for resilience risk?

16:20 - 17:00

  • Identifying what key risk indicators  will provide us with a holistic view of our progamme maturity
  • Pinpointing who internally is responsible within the lines of defense to monitor and report on resilience

 

Dr Ariane Chapelle

Honorary Reader

UNIVERSITY COLLEGE LONDON

Dr, Ariane Chapelle, is Honorary Reader at University College London and is an internationally recognised trainer and consultant in Risk. She teaches at UCL 'Operational Risk Measurement for Financial Institutions’ and is a Fellow of the Institute of Operational Risk..

In 2019, the firm received the Risk.net Award for ‘Outstanding Achievement in the Year in Operational Risk’. She published at Wiley Finance Series the textbook Operational Risk Management: Best Practices in the Financial Services Industry, in December 2018 that rapidly became the No.1 best seller in its field and is now translated in French by Pearson France. In 2020, the book got elected “Book of the Year” by risk.net.

Dr. Chapelle founded and runs her adivsory and training practice in risk management, serving all sizes of financial organisations and international institutions, including central banks and UN agencies. She is a former holder of the Chair of International Finance at the University of Brussels with backgrounds in internal audit, credit risk and investment risk. She has been active in operational risk management since 2000 and was formerly head of operational risk management at ING Group and Lloyds Banking Group.

5.15-6.15 PM GMT/ 12.15-1.15 PM EST Think Tank: Changing design principles: taking an end to end view of resilience

17:15 - 18:15

Network with your industry peers in an informal virtual discussion group led and moderated by practitioners. Join the dialogue of your choice with 10-15 other professionals exploring the pressing issues keeping you awake at night. A brief introduction will be made by the moderator followed by a series of questions open to the participants in a free flowing discussion allowing you to gain and share insights.

 

  • How to achieve end-to-end resilience exploring prevention, protection, response and recovery
  • How to cope with incidents of varying degrees of severity and impact 
  • Moving beyond a procedural response

 

 

6.15 PM GMT/ 1.15 PM EST The learning doesn’t stop here! Post-discussion benchmarking and 1-2-1 meetings

18:15 - 20:15

10:0018:00

2.00-3.00 PM GMT/ 9.00-10.00 AM EST Keynote panel: Top 10 op risks revealed

09:00 - 10:00

Join Risk.net’s renowned editorial team as they explore the top 10 op risks as unveiled by our community of operational risk experts. Bringing to life Risk.net’s most read article year-on-year, join one of our topical panels offering practical takeaways on how firms can remain compliant and mitigate risk in this precarious landscape.

 

Which op risk will move through the rankings?

  • Data compromise
  • IT disruption
  • IT failure
  • Organizational Change
  • Conduct risk
  • Theft and fraud
  • Pandemic risk
  • Climate risk 
  • and more. 

 

Join us to find out March 26th and pose your questions to the leading minds in operational risk. 

Tom Osborn

Editor

Risk.net

Tom Osborn is the desk editor of Risk.net's risk management coverage. Prior to joining Risk, he reported on the futures and foreign exchange industries for Dow Jones' Financial News and the Euromoney group of publications.

Tom holds a bachelor's degree in English literature from the University of Warwick, UK.

Tanya Weisleder

Global head conduct risk

Credit Suisse

Tanya joined Credit Suisse in January 2017 from Citi where she spent 16 years in various senior Business, Risk and Compliance roles; her most recent roles included the North America Head of Conduct Risk and Head of Risk Management Practices for the US & Latin America International Private Banking Business. 

At Credit Suisse Tanya is the Global Conduct Risk Head focused on the continual development of the Global Conduct Risk Strategy. She is a regular speaker on Conduct Risk at the biannual risk.net training industry training forum.  Tanya obtained a Masters in International Affairs from Columbia University in New York, NY in May 2000 and a Bachelor of Arts in International Careers from the Lehigh University in Bethlehem, PA. 

3.00-4.00 PM GMT/10.00-11.00 AM EST Rethinking outsourcing and third party risk think tank

15:00 - 15:40

11.15-12.15 PM EST /4.15-5.15 PM GMT Data governance in a decentralized landscape think tank

11:15 - 12:15

The past 12 months have caused a phenomenal amount of change to everyone everywhere. The pandemic is not a micro incident, it's all encompassing. This has had a knock-on impact forcing economies and communities alike to rebuild and remodel the way they function. Critical systems that power the economy, such as banking, are facing increased pressure to re-engineer they way they do things along with the systems and tools they use. 

Data governance is a key priority in the emergence of remote working. Regardless, now is the time for organisations to address issues such as data. Join this session to delve into

  • How a robust data governance approach will accelerate the strength and applicability of your data across risk domains
  • How this in turn will encourage your organisation to prioritise technical investments
  • How a robust data governance model will help encourage ownership and achieve cultural buy-in across departments
1.15-2.15 PM EST / 5:30-6.10 PM GMT Panel: Conduct risk in the digital economy

17:30 - 18:10

With the increasing uptake of cutting edge new technologies its unsurprising that digital risk has been a key priority for regulators globally. The pandemic along with the new norm in working and product delivery fundamentally highlighted this risk. What key areas need to be at the forefront of your plans for 2021? 

 

Penny Cagan

Managing director

MUFG

Kai Schrimpf

Global head of transaction monitoring

Credit Suisse