Agenda

Global operational risk agenda

Agenda

Key insights on the pressing topics keeping you awake at night.

Learn how to strengthen your resilience and gain practical takeaways from the leading international financial firms and

08:0008:45

Executive briefing – climate and ESG task force

08:00 - 08:45

09:0009:10

Risk.net welcome

09:00 - 09:10

09:1009:30

Keynote Interview: Conquering the next crisis – lessons on strengthening resilience in FIs

09:10 - 09:30

A major FI talks to risk.net to share perspectives on the lessons we can draw from the pandemic, and why strengthening resilience has never been more important.

09:4510:30

Panel: From surviving to thriving: organizational resilience and why bouncing back is not enough

09:45 - 10:30

Like most people, operational risk managers will be glad to see the back of Covid-19. Unlike most, their concerns show few signs of easing. The pandemic has paved the way for several new sources of operational risks – opportunistic cyberattacks, creative money laundering and increased possibilities for internal fraud – and they’re not going away, even when the world slowly goes back to normal. How has the pandemic changed the future of operational risk? How will it change the distribution of risk going forward and how can we prepare for what lies ahead?

Rich Cooper

Principal-financial services

Fusion

With many years of experience deploying business continuity and risk management platforms globally, Rich Cooper oversees customer success and business development for large, global accounts.

Rich has more than 20 years of experience in the business continuity and risk management marketplace, running programs and implementing software in both Europe and North America for some of the world’s largest organizations. He has an MBCI certification from the Business Continuity Institute.

10:4511:45

Panel: Conduct, Controls, Culture and the future of Non-Financial Risk Management

10:45 - 11:45

In the brand-new Risk Books title Non-Financial Risk Management: Emerging stronger after COVID-19, 40+ authors demonstrate how successful Non-Financial Risk Management looks like and what the tools of the trade have learned and are still learning from COVID-19. The editor will discuss with four authors which implications COVID-19 has on a bank with a focus on behavioral elements and what the future might look like - from effective controls and fighting conduct risk over active risk management to a crystal ball view on NFR management in 2030.

Prof. Dr. Thomas Kaiser

House of Finance

Goethe-Universität Frankfurt

Thomas Kaiser has been working on risk management for more than 25 years. He is the founder of Professor Kaiser Risk Management Consulting and teaches Risk Management as an honorary professor at Goethe University as well as at other institutions. He is also active in executive education at Goethe Business School in Frankfurt and elsewhere and is organizing and leading conferences and seminars as well as speaking at conferences nationally and internationally.

In his long-time affiliation with KPMG, he was responsible for advising leading banks and insurance companies globally on Non-Financial Risk Management. Thomas has also worked for Deutsche Bank, Commerzbank and HypoVereinsbank on Operational Risk and with WestLB on market risk topics.

Thomas is the editor of the latest RiskBooks title „Non-Financial Risk Management: Emerging stronger after COVID-19“ and is co-author/editor of the RiskBooks titles “An Introduction to Operational Risk” and “Reputational Risk Management in Financial Institutions” and has written numerous articles and several further books.

He is a member of the advisory board of FIRM (Frankfurt Institute of Risk Management and Regulation) and various other industry associations. Thomas holds a master’s degree in business administration from Saarbrücken University and a PhD in financial econometrics from Tübingen University.

Matthew Saines

National Bank of Australia

Andrew Sheen

Director

AJ Sheen Consulting Limited

Andrew Sheen is best know for the 8 years he spent at the UK regulator, firstly in the FSA and subsequently at the PRA.

In his time with these authorities Andrew was manager of the Operational Risk Policy Team before moving to head the team responsible for assessing Operational Risk frameworks in a wide variety of financial institutions. Andrew also represented the UK on the Basel Committee for Banking Supervisors Operational Risk Working Group and the European Banking Authority’s Operational Risk Working Group. After leaving the PRA Andrew became Head of Operational Risk Use and Embedding at HSBC and subsequently joined Credit Suisse as the Head of their Operational Risk Regulatory Risk Management capability.

In 2019 Andrew retired and set up a consultancy to provide assistance and training in Operational Risk matters. Andrew actively promotes the development and discipline of Operational Risk and is a Fellow of the Institute of Operational Risk. He produced papers on Operational Risk with colleagues at the PRA and is a regular speaker and panelist at Operational Risk Conferences globally. 

Dr. Hagen Rafeld

Goldman Sachs

Goldman Sachs

12:0012:45

Panel: Ask the regulators

11:45 - 12:30

This Ask the regulators session will address global regulatory mandates and seek to clarify how you can develop a comprehensive operational and regulatory resilience framework that transcends your regional operations.

12:5513:05

Last call with the Editors

12:40 - 12:50

We’ll spend the final minutes of the day with the risk.net editorial team to get their analysis on the topics discussed today…

13:1514:00

Executive boardrooms – invitation only

14:30 - 15:30

Boardroom A: How do you detect and respond to a data brief?

Boardroom B: Impact tolerance and resilience metrics: effectively defining tolerances

Keep up to date cyber and third-party risk, and learn how to become technology resilient

08:0008:45

Executive briefing – climate and ESG task force

08:00 - 08:45

09:0009:10

Risk.net welcome

09:00 - 09:10

09:1009:30

The CISO Interview – how is cyber and OpRisk working together?

09:10 - 09:30

09:4510:30

Panel: You are the victim of a cyber-attack – so what now? The SolarWinds hack and its lessons

09:45 - 10:30

How do you recover from a successful hack? What is your institution’s real ability to recover from cyber-attack interruptions and what efforts do you make to make sure your suppliers are not too connected? As cyber-attacks are becoming increasingly sophisticated, we ask ‘what lessons can we learn from the SolarWinds attack’?

10:4511:30

Panel: What’s next in TPRM?

10:45 - 11:30

In today’s complex and volatile global markets, third-party relationships can be a source of competitiveness and growth. However, the interconnectedness of today’s environment also creates a new level of vulnerabilities as even just a single third-party event can cause significant damage. In this session, we will discuss how to maintain oversight and controls of third parties in a complex and changing landscape, and crucially, what’s next in TPRM?

11:4512:30

Fraud prevention and Machine Learning in action

11:45 - 12:30

In this panel we will discuss some of the hurdles financial institutions are faced with when implementing machine learning and AI into their fraud fighting processes as well as many of the benefits it brings.

Sandra Horma

Fraud and chargeback senior lead

TransferWise

12:4012:50

Last call with the Editors

12:40 - 12:50

We’ll spend the final minutes of the day with the risk.net editorial team to get their analysis on the topics discussed today…

13:0014:00

OpRisk Global live hackathon reception – seeing is believing!

13:00 - 14:00

Experience a live virtual hacking session. Essential for anyone involved with cyber and operational risk…

What are the emerging risks that should be on your radar? We will discuss the threats from the known unknowns, and the rapidly evolving risks you cannot ignore

08:0008:45

Executive briefing – climate and ESG task force

08:00 - 08:45

09:0009:10

Risk.net welcome

09:00 - 09:10

09:1009:30

The CRO Interview – What’s keeping you up at night?

09:10 - 09:30

09:4510:30

Panel: Risk.net’s top ten OpRisks revealed

09:45 - 10:30

10:4511:30

Panel: Rapidly evolving risks – from known unknowns to black swan events

10:45 - 11:30

In this session, we will seek to understand how climate risk, new technology, natural disasters and geopolitical are keeping risk managers on their toes and set out a framework for how we can better anticipate and manage the known knowns, the known unknowns and even the unknown unknowns.

Paula Fontana

Senior director of product marketing

Fusion Risk Management

11:4512:30

Panel: Gear up your conduct risk framework!

11:45 - 12:30

The stakes have never been higher when it comes to conduct risk. Regulators now look to hold senior managers personally liable for the misconduct of their employees, and with teams more globally dispersed, managing conduct and culture is more challenging than ever before. In this session, we will look at how we can develop frameworks, processes and controls to address conduct risk within remote and hybrid working environments.

Tanya Weisleder

Global head of conduct risk

Credit Suisse

Tanya joined Credit Suisse in January 2017 from Citi where she spent 16 years in various senior Business, Risk and Compliance roles; her most recent roles included the North America head of conduct risk and head of risk management practices for the US & Latin America International Private Banking Business. 

At Credit Suisse Tanya is the global conduct risk head focused on the continual development of the Global Conduct Risk Strategy. She is a regular speaker on Conduct Risk at the biannual risk.net training industry training forum. Tanya obtained a Masters in International Affairs from Columbia University in New York, NY in May 2000 and a Bachelor of Arts in International Careers from the Lehigh University in Bethlehem, PA. 

Christian Hunt

Founder

Human Risk

Christian is the founder of Human Risk, a Behavioural Science led Consulting and Training Firm, specialising in the fields of Ethics & Compliance. He was formerly MD at UBS where he was Head of Behavioural Science - a role created specifically for him, following his pioneering deployment of it within Compliance.

Christian joined the Firm in Compliance & Operational Risk Control, leading the function globally for UBS Asset Management and regionally for UBS Europe, Middle East & Africa (ex Switzerland). Prior to joining UBS, he was Chief Operating Officer of the UK Prudential Regulation Authority (PRA), a subsidiary of the Bank of England responsible for regulating financial services. Christian was Head of Department, International Banking Supervision at the PRA and its predecessor the Financial Services Authority.

He has also been a Principal in a Family Office and worked for Deutsche Bank, London in Investment Banking. While at Deutsche, he spent two years on secondment at the Panel on Takeovers & Mergers, the UK Takeover Regulator. Christian began his career at Arthur Andersen working in regulatory and financial consulting.

He is a Fellow of the Institute of Chartered Accountants of England & Wales, a Fellow of the Royal Society of Arts and holds an Masters from the University of Oxford. He is a Member of the Global Association of Applied Behavioural Scientists. Christian speaks and writes regularly about Behavioural Science and human risk. He also hosts and produces the Human Risk podcast.

Michael Kenney

Vice president operational risk asset management and operations multi-family

FreddieMac

As Vice President of Operational Risk, Michael leads the first line of defense risk management for financial crimes, privacy and information security, business resiliency, vendor management and compliance with regulatory requirements. Mike and his team establishes the risk direction by aligning the Multifamily Governance Framework with the business operating model. He continually improves governance by understanding the multifaceted drivers that effect risk environment.

12:4012:50

Last call with the editors

12:40 - 12:50

We’ll spend the final minutes of the day with the risk.net editorial team to get their analysis on the topics discussed today…

13:0014:00

Executive boardrooms – invitation only

13:00 - 14:00

Boardroom A: Conduct risks in the digital environment

Boardroom B: Next-generation AML: how FIs can effectively use advanced analytics to prevent AML